Businessmen will not agree with you. Every business deal is a balance between 
cost and profit. Usually it is only the price and placement that determines 
which customers will buy. If a particular deal is suspected to have a large 
risk of increased cost, such as a financially unstable client or difficult 
shipping/import or excessive customer support required, then a business deal 
might make no sense and usually this results in a no-bid or a "go away you're 
bothering me" price quote. Elon might have felt insulted but he is enough of a 
businessman that he recognizes a bad deal and the blogger is now beating 
himself that he was such a BLIEP and continue to feel stoopid in his BMW while 
everyone has a field day and understand that owning a Testa may require some 
class, it is not for rude losers. I consider this a brilliant move from Elon. 
No wonder they do not need a marketing dept. 

> On Feb 5, 2016, at 9:53 AM, Lee Hart via EV <ev@lists.evdl.org> wrote:
> 
> EVDL Administrator via EV wrote:
>> I'm probably swimming against the current here, but I don't think this
>> reflects well on Tesla.
>> 
>> The blogger wasn't very polite, but these days everybody's a critic.  You
>> expect that in business.  IMO, the best response to a post like that is to
>> say "Thanks for your comments; guess we can't please everybody," and move
>> on.
>> 
>> To me, what Musk did suggests poor impulse control.
> 
> I'm with EVDL Admin David on this. You have to expect rude obnoxious 
> customers on occasion. There are always a few spoiled rich kids, out of 
> control celebrities, and just plain jerks out there.
> 
> But I expect professional behavior from companies, and good manners from its 
> individuals. As CEO, Musk sets the tone. His employees are likely to follow 
> his lead, so he should set a good example.
> 
> No matter what you may think of a customer personally, he should be treated 
> equally, fairly, and with respect; just like everyone else. Otherwise, you 
> are only stooping to his level. It reflects badly on *you*.
> 
> -- 
> Society is a machine full of people with hard edges and sharp corners that 
> work together poorly at best. Manners are the oil that keep them apart, to 
> reduce friction so the machine works more smoothly.
> --
> Lee Hart, 814 8th Ave N, Sartell MN 56377, www.sunrise-ev.com
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