% Faulty CHAdeMO makes the Leaf no-go no-mo' %

http://www.irishtimes.com/life-and-style/motors/esb-and-nissan-investigate-cause-of-fault-at-fast-charging-point-1.2620721
ESB and Nissan investigate cause of fault at fast-charging point
Customer’s Nissan Leaf stopped working after he tried to charge it
[20160426]  Neil Briscoe

[image  
http://www.irishtimes.com/polopoly_fs/1.2619325.1461326617!/image/image.jpg_gen/derivatives/box_620_330/image.jpg
Nissan Leaf: when Chris Drumm plugged his car into the charging point,
“there was a bang from the charger and a smell of burning and smoke came
from it”
]

One Irish customer’s Nissan Leaf has had part of its on-board systems
damaged by an apparently faulty fast-charging point, but Nissan and the ESB
are still unsure as to the cause of the problem.

Chris Drumm posted on Facebook that when he plugged into the charging point
in Newcastle West, “there was a bang from the charger, a smell of burning
and smoke came from the charger”. The Leaf wouldn’t start after that and had
to be taken away for diagnostic tests.

The issue has, at the time of writing, still not been isolated as specialist
replacement parts for the car have to be brought in before it can be fully
analysed.

The ESB issued a statement to The Irish Times saying “both Nissan and ESB
are actively working together to ascertain the specific problem which
occurred with the customer’s vehicle. Nissan is carrying out diagnostics on
the vehicle and ESB is doing the same with the charger. Both parties are
continuing to liaise on this issue and resolve it as soon as possible. We
can confirm this is not a systematic issue”.

Isolated incident
Nissan spokesperson Jeanne McGann also said: “I can confirm that this is an
isolated specific incident which we’re working closely with the ESB to
identify the cause. We’re carrying out diagnostics on the car in question
and the ESB are doing the same with the charger. We continue to remain in
touch with the customer and have arranged a loan car for him whilst the
investigations are under way.”
Mr Drumm, however, is still unsatisfied. He told The Irish Times: “We are
making progress, albeit slowly. They estimate a couple of weeks at least to
get to the root of the problem. I am told this is the first occurrence of
this particular type of serious charging malfunction. I think they are
unprepared and have not designed a protocol to deal with the poor sod stuck
at the charge point.

Partnership
“The lack of direct communication between the Nissan dealer, Nissan
headquarters and ESB ecars seems to have exacerbated the problem
considerably. They really do need to work on this; after all it is a
partnership between them all. I feel like I have been employed as an unpaid
liaison officer.”

The issue comes when the ESB is under fire from electric vehicle owners over
the implementation of its new monthly subscription scheme for the use of
public charging points.

Electric vehicle owner and advocate Alan O’Reilly was especially vocal in
his criticisms.

“I believe it is down to the way the charging is being introduced, both the
concept of paying just to have access and the high 30 cent per minute charge
on fast-charge points. I also believe the way it has been communicated has
increased frustration and anger.”

The extra price to use the charging points will also be of serious concern
to electric vehicle owners if it is shown that they are damaging the
vehicles through unreliability.
[© 2016 THE IRISH TIMES]




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