https://abc7news.com/automotive/delivery-of-electric-vehicle-stalled-for-sebastopol-woman/5005331/
Delivery of electric vehicle stalled for Sebastopol woman
January 02, 2019  Michael Finney and Randall Yip  7 ON YOUR SIDE

[video  flash
https://abc7news.com/video/embed/?pid=5006751
The purchase of a new electric vehicle generated lots of excitement for a
Sebastopol woman.
]

SEBASTOPOOL, Calif. (KGO) -- The purchase of a new electric vehicle
generated lots of excitement for a Sebastopol woman. But that elation turned
to frustration when weeks later, the promised vehicle was nowhere to be
found. Her journey to get that vehicle involved a few wrong turns.

"I just bought a Bolt. I'm so excited. I love this car," said Marty Roberts
of Sebastopol.

RELATED: Generous electric vehicle rebate in San Mateo County offered [
https://abc7news.com/finance/generous-electric-vehicle-rebate-in-san-mateo-county-offered/4880208/
]

Roberts shifts her car into reverse and takes her new Chevy out for a spin.

"Presto," she says with excitement.

Roberts purchased it from Platinum Chevy in Santa Rosa and received $15,000
in rebates under Sonoma Clean Power's EV incentive program.

The program proved so successful Platinum Chevy couldn't keep up with
demand.

"Actually when I first went to look at cars, they said they had it on the
lot. They didn't realize this particular car wasn't there," she recalled.

The car had to be shipped from Milpitas, but she said Platinum didn't tell
her this until after she made a $5,000 deposit.

Roberts did not worry.

"I was expecting to get it any day," Roberts said about her Bolt.

Roberts checked every day to see if her vehicle had arrived at the
dealership. One month later, Chevy had still not delivered.

By this time, Sonoma Clean Power's rebate program was coming to an end.
Roberts was told if she did not pay for the car right away, she would not
qualify for the rebates. She took out a bank loan to pay for the car and
waited.

"Day after day after day. 'Well, it's in Milpitas somewhere. But we don't
know why we can't get it' and the dealer couldn't get anybody to tell me
where or why or when it would come," Roberts said.

A friend suggested she contact 7 On Your Side. She did and we contacted
Platinum Chevy.

The General Manager told us "I personally made two to three calls to our
District Area Manager with Chevrolet to check into her vehicle. However he
was getting the same information or lack thereof."

He acknowledged that somehow Chevy had sent Marty's car to the wrong
dealership, but that took a while to figure out.

Marty says once we called Chevy things began to happen.

"Then I got a call that said, 'oh, your car's coming tomorrow.'

"Thank you so much for your help. I don't know how much longer I would have
waited. I was getting really frustrated."

To compensate Marty for her troubles, Platinum Chevy and Chevy corporate
agreed to reimburse her for her first two loan payments.
[© abc7news.com]


+
https://auto.economictimes.indiatimes.com/news/industry/gm-sold-200000-electric-vehicles-in-u-s-by-2018-triggering-tax-credit-phaseout-source/67359254
GM sold 200,000 electric vehicles in U.S. by 2018, triggering tax-credit
phaseout: source
January 03, 2019  WASHINGTON: General Motors Co hit 200,000 total electric
vehicles sold in the United States by the end of 2018, reaching a threshold
that triggers a phase-out ... GM, which said previously it expected to reach
the 200,000 sales figure before the end of 2018, declined to comment ahead
of the release of its quarterly sales results on Thursday ...




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