https://www.cnbc.com/2019/08/24/tesla-roadster-repairs-medlock-sons-in-seattle.html
This shop in Seattle can fix the original Tesla Roadsters that Elon Musk
left behind
Aug 24 2019  Lora Kolodny, Andrew Evers

[images  
https://image.cnbcfm.com/api/v1/image/106094831-1566608168371carlteslaroadster.jpg
Carl Medlock’s Tesla repair shop

https://image.cnbcfm.com/api/v1/image/106094840-1566611077262broll.02_30_35_08.still002.jpg
James Whittaker Roadster at Medlock & Sons garage  / Andrew

https://image.cnbcfm.com/api/v1/image/106094811-1566604739990carl-01-03.jpg
Roadster repair  / Adam Isaak | CNBC


video  flash
https://www.cnbc.com/video/2019/08/24/tesla-roadster-whisperer-carl-medlock.html
Meet the Tesla Roadster whisperer  10:40
]

    Carl Medlock used to work at Tesla. Now he’s one of the few people in
the U.S. that can fix the company’s original Roadster electric vehicles.

    Medlock & Sons in Seattle rehabilitates Roadsters, and can fix any
electric car -- they also convert internal combustion engine vehicles into
pure battery electrics. 

Roadster drivers may be some of the earliest supporters of Tesla, but many
feel neglected by Elon Musk’s car company. Unlike owners of the newer Model
S, X or 3, they can’t book a service appointment through the Tesla app, and
the carmaker doesn’t manufacture spare parts for their vehicles even though
they’re only about 11 years old.

Now, Roadster owners are turning to Carl Medlock, a former service manager
at the company, and his Roadster rehab shop in Seattle, which he runs with
two of his sons, Randy and Austin.

Since 2014, the tucked-away repair shop Medlock & Sons has been one of the
only places where Roadster owners can send their beloved electric cars for
serious repairs, upgrades or maintenance if they’re not getting what they
need from Tesla.

One customer had his Roadster waiting at a Tesla service center for over a
year because the component it required, a 400-volt controller, wasn’t
available according to records Medlock shared with CNBC. Although Tesla put
the customer in a loaner Model S while he was waiting, he eventually took
his Roadster to Medlock.

Typically, people go to Medlock & Sons to fix their crashed Roadsters, or to
have their Roadster electronics rebuilt, ceramic coatings painted on, or to
have sound reduction, custom audio or custom headlights installed. Many of
the shop’s clients are leaders in the tech industry, or actors and other
celebrities, who refer to Medlock as the “Roadster whisperer.”

David Vaskevitch, Microsoft’s former chief technology officer and CEO of
Mylio, trusts Medlock with his car.

“He took my Roadster, installed sound installation, made a couple of other
changes and it became like a different car,” Vaskevitch said in an
interview. “And I just like the guy! He’s very honest, straightforward. I
like people who love what they’re doing and that’s Carl to a t.”

Another longtime customer is writer James Whittaker, a distinguished
engineer at Microsoft today and former Google engineering director.

“Carl tinkers,” said Whittaker. “Tech people appreciate it. We love people
who can nerd out and build things.”

Whittaker called Medlock a hero to the Roadster community, which felt
brushed aside when Tesla began to focus on the Model S and a new generation
of customers.

Medlock, who estimates there are currently 1,500 Roadsters driven in the
U.S. today, has a love of Tesla’s cars and mission even though he and his
son Randy were fired from the company on the same day in 2013 during a wave
of restructuring.

Carl was one of Tesla’s first hires outside of California. He helped grow
its service division and sales from 2009 to 2013, and left as territory
manager overseeing service from Alaska and Calgary to Hawaii, he says. One
reason Tesla recruited him was his extensive experience training technicians
and repairing vehicles. He’s also worked as a parts and service director and
master technician at Land Rover Jaguar and Ford Lincoln Mercury.

Randy previously worked as a parts advisor for Tesla from 2010 to 2013. He
now imports parts and is the automotive paint specialist at Medlock & Sons.

“Sure, we got fired from Tesla. Everybody gets fired from Tesla,” Carl told
CNBC.

Today, Medlock & Sons can fix almost any electric vehicle, including all
Tesla cars, electric motorcycles and internal combustion engine cars that
Medlock, or others, converted into electric vehicles.

Their shop even built an all-electric version of the 2017 Mercedes Metris
van with their own custom electronics. They raced it (on Chinese national
television) against a 2017 Ferrari 488 GTB and won going 0 to 60 seven times
in a row, a testament to the acceleration that’s possible with pure battery
electrics.

Since parts for Roadsters are in such short supply, Medlock & Sons also
makes its own molds to forge parts and stores them at its facility to ensure
timely repairs. Tesla doesn’t make it easy to get after-market parts,
Medlock lamented.

But his shop will always prioritize Roadster owners, he promised. That’s
because Medlock feels responsible for convincing people to buy the cars from
Tesla in the first place.
[© cnbc.com]
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...
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 search  Medlock Son Seattle


+
https://www.stuff.co.nz/motoring/115125051/tesla-killers-are-having-a-hard-time-killing-tesla
'Tesla killers' are having a hard time killing Tesla
Aug 21 2019  It's a trope that's been around roughly as long as Elon Musk
has been in the car business: when a new electric vehicle is unveiled, it's
dubbed a potential "Tesla ...
https://resources.stuff.co.nz/content/dam/images/1/v/q/t/x/o/image.related.StuffLandscapeSixteenByNine.1240x700.1wjj23.png/1566332973387.jpg




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