Hi Brian! Is it possible the barcode they are using is an older one? I would go to their account, Edit, then check "See All" next to "Replace Barcode". Could be a replacement card.
On Fri, Jun 16, 2023 at 11:27 AM Brian Holda via Evergreen-dev < [email protected]> wrote: > Hi all, > > I work at Calvin University, and we are using Evergreen. Please let me > know if there's a better place to post this, but I'm wondering if anyone > knows why a patron's checkout barcode is disabled? Her account is active, > no fines or restrictions I see. Not sure how to troubleshoot this. > > Thanks, > Brian > > Brian Holda > Library Technology Manager > Hekman Library > Calvin University > (616) 526-8673 > > <https://library.calvin.edu/> > > > _______________________________________________ > Evergreen-dev mailing list > [email protected] > http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-dev > -- Gina Monti Evergreen Systems Specialist Bibliomation, Inc. (203) 577-4070 ext. 109
_______________________________________________ Evergreen-dev mailing list [email protected] http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-dev
