> Is there a way to alert staff to Notes created in Messages on a patron's > account? Alerts and Blocks appear in red below the patron's name but there is > no notification when a Note is on the account. Maybe we just haven't enabled > it?
Hi Diane, There's a large revamp of how notes and messages work pending at https://bugs.launchpad.net/evergreen/+bug/1846354 One change is that the Messages link will be relabeled to Notes, and a count of all notes, alerting or otherwise, will be adjacent to this label. Barring that, you could change the SILENT_NOTE standing penalty (under Local Administration) and flip the Staff Alert checkbox for it, but it will affect all libraries for that Evergreen instance. -- Jason Etheridge Senior Developer Equinox Open Library Initiative phone: 1-877-OPEN-ILS (673-6457) email: [email protected] web: http://EquinoxInitiative.org _______________________________________________ Evergreen-general mailing list [email protected] http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general
