I'm trying to figure out some behavior with the PATRON_EXCEEDS_LOST_COUNT Group Penalty Threshold.
Right now, we have a user with a lost book. The home library of the user is Branch A and the lost book's owning library is Branch A. I have a PATRON_EXCEEDS_LOST_COUNT Group Penalty Threshold of 1 set for Branch A and Branch B, (as well as System A, of which both branches are a part) I am only alerted to the threshold being met when I have my workstation set at Branch A. If my workstation is set to Branch B, I get no alerts when I pull up the account. Ideally, I'd like to see the blocking alert when I pull up this account at any of the branches in System A, no matter where the user or material is from. Am I configuring it wrong? Is that "Just not the way Evergreen works"? Using Evergreen 3.7.2 Benjamin Murphy NC Cardinal Program Manager NC Dept. of Natural and Cultural Resources 919.814.6797 | benjamin.mur...@ncdcr.gov<mailto:benjamin.mur...@ncdcr.gov> https://statelibrary.ncdcr.gov/ld/nc-cardinal 109 East Jones Street | 4640 Mail Service Center Raleigh, North Carolina 27699-4600 Facebook<https://www.facebook.com/StateLibraryNC/> Twitter<https://twitter.com/StateLibraryNC> Instagram<http://www.instagram.com/ncculture> YouTube<https://www.youtube.com/user/statelibrarync/> Website<https://statelibrary.ncdcr.gov/> Email correspondence to and from this address is subject to the North Carolina Public Records Law and may be disclosed to third parties.
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