Hello Dana,
I think you want to take a look at the following library settings
which may help with the replacement cost must be paid part.
"Void lost max interval" - items lost longer than the value entered
for this setting don't have the billing voided on return
So if you set this to 30 days the bills will not be removed from the
patron's account if the item is eventually returned
"Prohibit negative balance on bills for lost materials" - when set to
true Evergreen won't allow you to have a negative balance related to a
lost item
Negative Balance Interval for Lost - when used in conjunction with the
above setting it implements an interval after which no negative
balances related to lost are allowed
I think the difference between "Void lost max interval" and the
negative balance settings is that the "Void lost max interval" only
applies to check-ins whereas the negative balance settings apply to
manual refunds through the billing interface as well. Someone who is
more familiar with these settings might be able to correct me or
provide a better explanation.
I don't think there's currently a way in Evergreen to specify that
lost items should behave differently at check in based on when the
item is returned. I can see it being a potentially useful feature for
Evergreen to block the check in of a lost item if it's passed the
point of the library issuing refunds, or give the staff member some
indication of this rather than just the generic lost item being
returned message. I know some libraries that require the patron to
pay for the item at that point, as they've often already replaced it,
and the original item is then deleted from the system and given to the
patron.
Hope this helps,
Jennifer
Quoting Dana Schwarz via Evergreen-general
<[email protected]>:
Hello,
We are trying to set a time limit in the amount of days a patron has
to return an item after it is marked as "Lost". That way even though
the item is lost they still have a window of opportunity to return
the item and not pay a fine. But if they do not return after those
30 days they have no other option than to pay the replacement cost.
For example, 30 days after an item is marked lost we would have it
set in Evergreen that it cannot be used after checkin and the
replacement cost must be paid.
I see that in the library settings you can mark it as true or false
whether an item is valid after checkin. However, for us we would
like a time limit added.
Is this something that we add to the Library Settings Editor or in
the Notifications/Action Triggers? I have a feeling it's the latter
but what should I put in for the hook, reactor and validator?
I hope that makes sense. Many thanks for all your help!
Dana Schwarz
Library & Learning Commons Technology Coordinator,
Library and Learning Commons
[Niagara College Canada]<http://www.niagaracollege.ca/>
Student Services
phone
905-641-2252 x 4438
email
[email protected]<mailto:[email protected]>
website
nclibraries.niagaracollege.ca<https://nclibraries.niagaracollege.ca/library>
--
Jennifer Pringle (she/her)
Co-op Support - Training Lead
BC Libraries Cooperative
Toll-free: 1-888-848-9250
Email:[email protected]
Website: http://bc.libraries.coop
Gratefully acknowledging that I live and work in the unceded
Traditional Territory of the St'at'yemc Nations.
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