Thank you! Diane Disbro Pronouns: she/her Circulation Coordinator Scenic Regional Library 251 Union Plaza Drive Union, MO 63084 (636) 583-0652 ext 110 ddis...@scenicregional.org
On Wed, Sep 21, 2022 at 10:42 AM Josh Stompro via Evergreen-general < evergreen-general@list.evergreen-ils.org> wrote: > I have a memory of that message being caused by the hold feature that > loops through item circ locations in sequence for targeting.. If it tries > all possible locations a certain number of times, and an item isn't > captured it cancels the hold with that message. Feature may be called > target loops? > > We had that enabled by mistake when we first migrated, so I remember > having to track it down. > > Do you have the library settings "Maximum library target attempts" set? > >> When this value is set and greater than 0, the system will only attempt >> to find a copy at each possible branch the configured number of times > > > Setting code is 'circ.holds.max_org_unit_target_loops' > > I found this in the 2.12 new features documentation. > > When configured, hold target loops cycle through all org units (with >> targetable copies) instead of repeatedly targeting copies at the pickup >> library when multiple targetable copies exist at the pickup library. >> • When configured, hold target loops prioritize (targetable) org units >> first by the number of previous target attempts, then by their >> weight/proximity. This effectively back-fills org units that had no >> targetable copies during earlier target loops so that they are targeted as >> many times as other org units (to the extent possible, anyway). > > > > On Fri, Sep 16, 2022 at 1:23 PM Erica Rohlfs via Evergreen-general < > evergreen-general@list.evergreen-ils.org> wrote: > >> Good Afternoon Diane, >> >> There are at least 2 specific scenarios that I can think of that show as >> this cancellation cause. There are probably others. >> >> 1. If the item with a copy level hold is deleted, then the copy hold >> will disappear; however, it will appear in the patron’s “show cancelled >> holds” screen (in the Holds tab) as an Untargeted expiration. >> 2. If Library Setting: *Delete bib if all copies are deleted via >> Acquisitions lineitem cancellation* is set to True, and if your >> patrons already have holds on your On Order items (on order via an acq >> PO), >> then - when you need to cancel the order, with this value set to True, the >> patron's hold will automatically cancel. More specifically, it will cancel >> with the Cancel Cause of Untargeted expiration. >> >> I hope this helps. >> >> Thank You, >> Erica >> >> On Fri, Sep 16, 2022 at 1:41 PM Diane Disbro via Evergreen-general < >> evergreen-general@list.evergreen-ils.org> wrote: >> >>> Good afternoon - >>> >>> What is the definition for the Hold Cancel Cause "Untargeted expiration?" >>> >>> Thanks. >>> Diane Disbro >>> Pronouns: she/her >>> Circulation Coordinator >>> Scenic Regional Library >>> 251 Union Plaza Drive >>> Union, MO 63084 >>> (636) 583-0652 ext 110 >>> ddis...@scenicregional.org >>> >>> _______________________________________________ >>> Evergreen-general mailing list >>> Evergreen-general@list.evergreen-ils.org >>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >>> >> >> >> -- >> Erica Rohlfs, MLIS, PMP >> Senior Implementation Project Manager >> Equinox Open Library Initiative >> erica.roh...@equinoxoli.org >> https://equinoxOLI.org >> phone: 877-OPEN-ILS (673-6457) >> direct: 770-709-5572 >> _______________________________________________ >> Evergreen-general mailing list >> Evergreen-general@list.evergreen-ils.org >> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >> > _______________________________________________ > Evergreen-general mailing list > Evergreen-general@list.evergreen-ils.org > http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >
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