Hi Samantha, Web browsers can be particularly aggressive with caching images. If you upload an image on one machine, does it show up instantly on a different machine that hasn't pulled up that record recently? If so, then it's likely that patrons in general are seeing the new image.
-- Jason On Fri, Nov 18, 2022 at 7:52 AM O'Connor, Samantha via Evergreen-general <[email protected]> wrote: > > Good morning, > > NC Cardinal recently upgraded to 3.9.1. Since the upgrade, we have discovered > that the custom cover image uploader isn't working. As described by one staff > member struggling with it: "If it works, it works instantly. Clear your cache > and look quickly; a massively compressed version of it will be there. Shortly > thereafter, the image vanishes from the server and you're back to gray > squares." > > Essentially, what's happening is that people are uploading images. Sometimes > they see the cover image instantly, most times they don't. Sometimes one that > was visible instantly no longer shows up for them later. Sometimes a hard > refresh will force the image to show up, sometimes it doesn't. Sometimes it > takes more than 24 hours for the image to be visible. > > I've tested it myself several times and found no consistent pattern. > > Has anyone else run into this issue? > > Thanks for any responses! > _______________________________________________ > Evergreen-general mailing list > [email protected] > http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general -- Jason Etheridge Senior Developer Equinox Open Library Initiative [email protected] https://equinoxOLI.org phone: 877-OPEN-ILS (673-6457) _______________________________________________ Evergreen-general mailing list [email protected] http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general
