You're very welcome! I'm glad that it turned out to be helpful! Tiffany Little, PINES Bibliographic Projects Manager
------------------------------ Georgia Public Library Service 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341 (404) 235-7161 | tlit...@georgialibraries.org Join our email list <http://georgialibraries.org/> for stories of Georgia libraries making an impact in our communities. On Fri, Oct 13, 2023 at 10:19 AM Josh Stompro <stomp...@gsuite.larl.org> wrote: > Hello Tiffany, Woo Hoo, Thank you thank you thank you. That did it. We > setup a new workstation when we upgraded, and didn't have any of those > activation sticky settings set again. And after 7 years of never having to > change something, it just isn't something we noticed. > > Thank you for saving me from having to stare at log files for the next few > hours. > > Josh > > > > > On Fri, Oct 13, 2023 at 8:59 AM Josh Stompro <stomp...@gsuite.larl.org> > wrote: > >> Hello Tiffany, Thank you for the suggestions, we will try them out. >> >> We just realized that all our tests before we migrated, and the >> successful orders were re-orders, so the activation didn't need to pull in >> new records as part of the process. So that narrows it down to being >> record loading related also. >> >> Josh >> >> On Fri, Oct 13, 2023 at 8:54 AM Tiffany Little < >> tlit...@georgialibraries.org> wrote: >> >>> Hi Josh, >>> >>> My *guess* is that since your line items didn't link up to records, the >>> call number is unblessed because in the create_volume routine above it >>> couldn't create the call number because there's no eg_bib_id. >>> >>> Here's some spaghetti to throw at the wall to see if any of this has >>> merit: >>> >>> 1. If all of the line items are not importing/linking to bib records, is >>> there a Record Match Set and Merge Profile assigned in the Load MARC Order >>> Record form? >>> 2. Is "Import Non-Matching Records" checked on your Load MARC Order >>> Records form? >>> >>> I was able to recreate that console error if: >>> >>> - My line items weren't already linked to a bib record >>> - Import Non-Matching Records was unchecked >>> >>> Hope that gives you something to test, at least! >>> >>> Tiffany >>> >>> Tiffany Little, PINES Bibliographic Projects Manager >>> >>> ------------------------------ >>> >>> Georgia Public Library Service >>> >>> 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341 >>> >>> (404) 235-7161 | tlit...@georgialibraries.org >>> >>> Join our email list <http://georgialibraries.org/> for stories of >>> Georgia libraries making an impact in our communities. >>> >>> >>> On Fri, Oct 13, 2023 at 9:35 AM Josh Stompro via Evergreen-general < >>> evergreen-general@list.evergreen-ils.org> wrote: >>> >>>> Hello, I'm looking for troubleshooting advice. We upgraded to 3.11 on >>>> Saturday, and for the first two days we were open (10/10 and 10/11) new >>>> orders worked fine. EDI messages generated and sent to B&T, B&T generated >>>> responses. >>>> >>>> On Thursday afternoon my coworker that handles acquisitions and >>>> cataloging let me know that a new order wasn't activating. >>>> >>>> When the activate button is pressed, the progress monitor shows up and >>>> then just never progresses. >>>> >>>> I'm seeing this error in the browser console >>>> open-ils.acq.purchase_order.assets.create >>>> main.b8a502bab34034e4.js:3 open-ils.acq.purchase_order.assets.create >>>> failed! stat=500 msg= *** Call to >>>> [open-ils.acq.purchase_order.assets.create] failed for session >>>> [0.02870213615847651697142215691], thread trace [0]: >>>> Can't call method "id" on unblessed reference at >>>> /usr/local/share/perl/5.36.0/OpenILS/Application/Acq/Order.pm line 1350. >>>> >>>> That is in the create_copy function >>>> <https://gitlab.com/LARL/evergreen-larl/-/blob/rel_3_11_1-larl/Open-ILS/src/perlmods/lib/OpenILS/Application/Acq/Order.pm?ref_type=heads#L1341> >>>> "$copy->call_number($volume->id);" >>>> >>>> The import queue has all the titles sitting there saying that they are >>>> not imported. >>>> >>>> I'm going to compare the logs of a successful activation from the 11th >>>> with the first activation attempt yesterday and see if i can spot the >>>> difference. But if anyone has run into this and is familiar with it and >>>> can recommend somewhere to look, I would appreciate it. >>>> >>>> This happened to one PO with 7 line items, and then we tried a simple >>>> one with just one line item and the same issue happened. >>>> Thanks >>>> Josh >>>> [image: Company logo] >>>> *Josh Stompro* >>>> IT Director >>>> stomp...@gsuite.larl.org | 218-233-3757 ext. 139 | 218-790-2110 >>>> *Lake Agassiz Regional Library * >>>> 118 5th ST S >>>> Moorhead MN 56560 >>>> www.larl.org >>>> *Our mission is to enrich lives and strengthen communities.* >>>> _______________________________________________ >>>> Evergreen-general mailing list >>>> Evergreen-general@list.evergreen-ils.org >>>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general >>>> >>>
_______________________________________________ Evergreen-general mailing list Evergreen-general@list.evergreen-ils.org http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general