Heya,


On Sat, 2007-03-31 at 12:23 -0700, Mark Knecht wrote:
> Hi,
>    Not sure this is the right list for this. The usability issue from

  I believe a more appropriate list would be evolution-list at
gnome.org .

> my point of view is whether the documentation tells me *anywhere* how
> to try and fix this problem and what is safe, if anything, to delete
> from the .gconf directory in a user's account.
> 
>    For the last few weeks my dad's machine has been having trouble
> with Evolution. He starts Evolution and it immediately crashes running
> Bug Buddy. Nothing in the Bug Buddy report is of any value as nothing
> is compiled for debug. Here's what the crash looks like from a
> terminal:
> 
> [EMAIL PROTECTED] ~ $ evolution
> CalDAV Eplugin starting up ...
> ** (evolution-2.8:12600): DEBUG: mailto URL command: evolution %s
> ** (evolution-2.8:12600): DEBUG: mailto URL program: evolution
> inside eab_vcard_control_new
> 
> (evolution-2.8:12600): GdkPixbuf-CRITICAL **: gdk_pixbuf_new:
> assertion `width > 0' failed
> 
> (evolution-2.8:12600): GdkPixbuf-CRITICAL **: gdk_pixbuf_get_pixels:
> assertion `pixbuf != NULL' failed
> 
> (evolution-2.8:12600): GdkPixbuf-CRITICAL **:
> gdk_pixbuf_get_rowstride: assertion `pixbuf != NULL' failed
> 
> ** (bug-buddy:12632): WARNING **: Failed to connect to the FAM server: (null)
> 
> ** (bug-buddy:12632): WARNING **: Couldn't load icon for Bonobo
> Component Browser
> 
> ** (bug-buddy:12632): WARNING **: Couldn't load icon for Open Folder
> Failed to read a valid object file image from memory.
> [EMAIL PROTECTED] ~ $

out of curiosity, does changing the theme help ?

> 
>    Now, if I run Evolution from my account it works fine, and
> additionally it only prints the first 3 lines above, so I assume this
> may be a problem with something in .gconf not being correct and
> showing up with a crash inside the subroutine eab_vcard_control_new.
> Anyone have a feeling for the validity of that idea?

Is there any backtrace given bu bug-buddy ?

> 
>    I did some Googling and found folks with other similar problems,
> mostly with the panel, etc., who managed to fix their problems by
> deleting directories down inside of .gconf. I'd like to try this on my
> dad's machine but I cannot find any info on whether it's safe to do.
> Is it?
Not sure, but to reset evolution settings

        $ gconftool-2  --recursive-unset /apps/evolution


> 
>    Thanks in advance for any help you can provide. If there is a
> better list for this problem, and I'm sure there is, please advise and
> I'll go there.
> 
> Cheers,
> Mark
> _______________________________________________
> Usability mailing list
> [EMAIL PROTECTED]
> http://mail.gnome.org/mailman/listinfo/usability
-- 
Ritesh Khadgaray
ॐ मणि पद्मे हूँ
LinuX N Stuff
Ph: +919970164885
Eat Right, Exercise, Die Anyway.

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