Patrick,

On Sat, 2008-01-19 at 08:20 -0430, Patrick O'Callaghan wrote:
> On Sat, 2008-01-19 at 15:19 +1030, Wayne Sierke wrote:
> > Lately I've had a number of instances where evolution has crashed or
> > hung  apparently while retrieving a new IMAP message. As a result upon
> > restarting evolution I find an 'empty' message (message source shows
> > just the initial headers) and I find a zero-length file in
> > ~/.evolution/mail/imap/<account>/folders/INBOX/[subfolders...].
> > 
> > I haven't found a way to either force evolution to re-fetch the message
> > or clear out the empty message file. Is there any such facility, or do I
> > have to continue removing these files manually?
> 
> If it's a regular occurrence maybe there's a problem with your Evo or
> your server since this isn't something that happens to most people.
> There have been cases of Evo barfing on a specific message, though I
> haven't seen this recently. What is your Evo version? Is the problem
> always with the same message? always with HTML messages? very large
> messages?, messages with attachments? You need to give more information.
> 
> In the meantime, try going offline and online again, or switching to a
> different folder and then back. Evo should resync with the server, which
> might correct the problem. If your Evo is recent, try starting it with
> plugins disabled (evolution --disable-eplugin).
> 
> poc
> 
I'm running 2.12.3 and I haven't noticed any common characteristics
between these incidents. I'm not too worried about the cause(s) for the
moment, I've just done a system upgrade (FreeBSD-6 to FreeBSD-7) and I'm
in the midst of resolving a number of 'issues' for which I'm running
test versions of kernels, etc. so these aren't necessarily pointing to
any problems with evolution per se.

It's just an annoying inconvenience really but because the outcome each
time has so far been consistent I wondered whether it might be a common
enough occurrence that there was a facility to deal with it in the UI
that I'm not aware of. Nothing that I've tried so far, such as switching
folders, etc., has worked.


Wayne

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