Thank you Milan:
I appreciate your kind offer to help and hope that I am using the correct procedure to respond. You indicate that I am using an ancient version of evolution (3.10.4). This is the version that the Ubuntu team packaged for Ubuntu 14.04. There can be dependency issues that cause additional problems if a user tries to upgrade an application to a version not supported by the OS. I did a little more research in Ubuntu help sites and found a post that describes the dependency issues here: http://askubuntu.com/questions/755985/getting-latest-version-of-evolution-on-ubuntu-14-04 The post describes the problematic issue as: "The problem is that Gnome programs generally is they depend on other parts of Gnome to work properly - since 14.04 uses Gnome 3.10 as a base version it becomes difficult to install some Gnome programs for 3.8, 3.12, 3.16 etc as they may break as they don't have the right libraries etc available (unless patched) - and trying to install those libraries which in turn probably will break Unity and other Gnome apps.... see dependency hell. You can get Evolution 3.16 in 15.10 Wily, and if you wait two weeks you can get 3.18 in 16.04 (also a LTS like 14.04, but still in beta currently). If you really want to, you can try installing the packages for 14.10 (may break stuff, I recommend backing Evolution's data before doing it) by adding the a different entry for the PPA" I am aware that I should upgrade my operating system to the latest stable LTS version (16.04), and will be doing that soon. It will include a more current version of Evolution. It takes substantial time to set up a new system and get all of my applications installed, so I was hoping to find a quick fix for the evolution printing issue. I am comfortable using the terminal if I have step-by-step instructions, and will be happy to provide the output that you suggest. I have installed evolution-dbg and evolution-data-server-dbg, but do not know for sure if I have the gtkhtml3 that you requested. (I can't find info on that.) Here is the output of dpkg -l "*gtk*" | grep ii jim@jim-Nobilis:~$ dpkg -l "*gtk*" | grep ii ii apport-gtk 2.14.1-0ubuntu3.23 all GTK+ frontend for the apport crash report system ii gir1.2-gtk-3.0 3.10.8-0ubuntu1.6 amd64 GTK+ graphical user interface library -- gir bindings ii gir1.2-gtkclutter-1.0 1.4.4-3ubuntu2.2 amd64 GObject introspection data for the GTK+ Clutter library ii gir1.2-gtksource-3.0 3.10.2-0ubuntu1 amd64 gir files for the GTK+ syntax highlighting widget ii gir1.2-javascriptcoregtk-3.0 2.4.10-0ubuntu0.14.04.1 amd64 JavaScript engine library from WebKitGTK+ - GObject introspection data ii gtk2-engines-murrine:amd64 0.98.2-0ubuntu2 amd64 cairo-based gtk+-2.0 theme engine ii gtk2-engines-murrine:i386 0.98.2-0ubuntu2 i386 cairo-based gtk+-2.0 theme engine ii gtk2-engines-pixbuf:i386 2.24.23-0ubuntu1.4 i386 pixbuf-based theme for GTK+ 2.x ii gtk3-engines-unico:amd64 1.0.3 +14.04.20140109-0ubuntu1 amd64 Unico Gtk+ 3 theme engine ii ibus-gtk:amd64 1.5.5-1ubuntu3.2 amd64 Intelligent Input Bus - GTK+2 support ii ibus-gtk3:amd64 1.5.5-1ubuntu3.2 amd64 Intelligent Input Bus - GTK+3 support ii libcanberra-gtk-module:amd64 0.30-0ubuntu3 amd64 translates GTK+ widgets signals to event sounds ii libcanberra-gtk0:amd64 0.30-0ubuntu3 amd64 GTK+ helper for playing widget event sounds with libcanberra ii libcanberra-gtk3-0:amd64 0.30-0ubuntu3 amd64 GTK+ 3.0 helper for playing widget event sounds with libcanberra ii libcanberra-gtk3-module:amd64 0.30-0ubuntu3 amd64 translates GTK3 widgets signals to event sounds ii libcheese-gtk23:amd64 3.10.2-0ubuntu2 amd64 tool to take pictures and videos from your webcam - widgets ii libclutter-gtk-1.0-0:amd64 1.4.4-3ubuntu2.2 amd64 Open GL based interactive canvas library GTK+ widget ii libdbusmenu-gtk3-4:amd64 12.10.3 +14.04.20140612-0ubuntu1 amd64 library for passing menus over DBus - GTK+ version ii libdbusmenu-gtk4:amd64 12.10.3 +14.04.20140612-0ubuntu1 amd64 library for passing menus over DBus - GTK+ version ii libgtk-3-0:amd64 3.10.8-0ubuntu1.6 amd64 GTK+ graphical user interface library ii libgtk-3-bin 3.10.8-0ubuntu1.6 amd64 programs for the GTK+ graphical user interface library ii libgtk-3-common 3.10.8-0ubuntu1.6 all common files for the GTK+ graphical user interface library ii libgtk-sharp-beans-cil 2.14.1-3 all Supplementary CLI bindings for GTK 2.14+ ii libgtk2-perl 2:1.249-2 amd64 Perl interface to the 2.x series of the Gimp Toolkit library ii libgtk2.0-0:amd64 2.24.23-0ubuntu1.4 amd64 GTK+ graphical user interface library ii libgtk2.0-0:i386 2.24.23-0ubuntu1.4 i386 GTK+ graphical user interface library ii libgtk2.0-bin 2.24.23-0ubuntu1.4 amd64 programs for the GTK+ graphical user interface library ii libgtk2.0-cil 2.12.10-5 amd64 CLI binding for the GTK+ toolkit 2.12 ii libgtk2.0-common 2.24.23-0ubuntu1.4 all common files for the GTK+ graphical user interface library ii libgtkglext1 1.2.0-3.1fakesync3 amd64 OpenGL Extension to GTK+ (shared libraries) ii libgtkhtml-4.0-0 4.6.6-2ubuntu1 amd64 HTML rendering/editing library - runtime files ii libgtkhtml-4.0-common 4.6.6-2ubuntu1 all HTML rendering/editing library - common data ii libgtkhtml-editor-4.0-0 4.6.6-2ubuntu1 amd64 HTML rendering/editing library - editor widget ii libgtkmm-2.4-1c2a:amd64 1:2.24.4-1ubuntu1 amd64 C++ wrappers for GTK+ (shared libraries) ii libgtkmm-3.0-1:amd64 3.10.1-0ubuntu2 amd64 C++ wrappers for GTK+ (shared libraries) ii libgtksourceview-3.0-1:amd64 3.10.2-0ubuntu1 amd64 shared libraries for the GTK+ syntax highlighting widget ii libgtksourceview-3.0-common 3.10.2-0ubuntu1 all common files for the GTK+ syntax highlighting widget ii libgtkspell0 2.0.16-1ubuntu7 amd64 a spell-checking addon for GTK's TextView widget ii libjavascriptcoregtk-1.0-0:amd64 2.4.10-0ubuntu0.14.04.1 amd64 JavaScript engine library from WebKitGTK+ ii libjavascriptcoregtk-3.0-0:amd64 2.4.10-0ubuntu0.14.04.1 amd64 JavaScript engine library from WebKitGTK+ ii libnm-gtk-common 0.9.8.8-0ubuntu4.5 all network management framework (common files for wifi and mobile) ii libnm-gtk0 0.9.8.8-0ubuntu4.5 amd64 network management framework (GNOME dialogs for wifi and mobile) ii libreoffice-gtk 1:4.2.8-0ubuntu5 amd64 office productivity suite -- GTK+ integration ii libunity-gtk2-parser0:amd64 0.0.0 +14.04.20141212-0ubuntu1 amd64 GtkMenuShell to GMenuModel parser ii libunity-gtk3-parser0:amd64 0.0.0 +14.04.20141212-0ubuntu1 amd64 GtkMenuShell to GMenuModel parser ii libwebkitgtk-1.0-0:amd64 2.4.10-0ubuntu0.14.04.1 amd64 Web content engine library for GTK+ ii libwebkitgtk-1.0-common 2.4.10-0ubuntu0.14.04.1 all Web content engine library for GTK+ - data files ii libwebkitgtk-3.0-0:amd64 2.4.10-0ubuntu0.14.04.1 amd64 Web content engine library for GTK+ ii libwebkitgtk-3.0-common 2.4.10-0ubuntu0.14.04.1 all Web content engine library for GTK+ - data files ii libwmf0.2-7-gtk 0.2.8.4-10.3ubuntu1.14.04.1 amd64 Windows metafile conversion library ii overlay-scrollbar-gtk2:amd64 0.2.16 +r359+14.04.20131129-0ubuntu1 amd64 GTK 2 module for overlay scrollbars ii overlay-scrollbar-gtk3:amd64 0.2.16 +r359+14.04.20131129-0ubuntu1 amd64 GTK 3 module for overlay scrollbars ii python-aptdaemon.gtk3widgets 1.1.1-1ubuntu5.2 all Python 2 GTK+ 3 widgets to run an aptdaemon client ii python-gtk2 2.24.0-3ubuntu3 amd64 Python bindings for the GTK+ widget set ii python3-aptdaemon.gtk3widgets 1.1.1-1ubuntu5.2 all Python 3 GTK+ 3 widgets to run an aptdaemon client ii software-properties-gtk 0.92.37.7 all manage the repositories that you install software from (gtk) ii transmission-gtk 2.82-1.1ubuntu3.1 amd64 lightweight BitTorrent client (GTK+ interface) ii ubuntu-release-upgrader-gtk 1:0.220.9 all manage release upgrades ii unity-gtk-module-common 0.0.0 +14.04.20141212-0ubuntu1 all Common files for GtkMenuShell D-Bus exporter ii unity-gtk2-module:amd64 0.0.0 +14.04.20141212-0ubuntu1 amd64 GtkMenuShell D-Bus exporter ii unity-gtk3-module:amd64 0.0.0 +14.04.20141212-0ubuntu1 amd64 GtkMenuShell D-Bus exporter ii usb-creator-gtk 0.2.56.3ubuntu0.1 amd64 create a startup disk using a CD or disc image (for GNOME) ii xdg-user-dirs-gtk 0.10-1ubuntu1 amd64 tool to manage well known user directories (Gtk extension) jim@jim-Nobilis:~$ I tried to run Evolution from the terminal, which failed. This is the output: jim@jim-Nobilis:~$ gdb evolution --ex bt --ex "t a a bt" --ex q GNU gdb (Ubuntu 7.7.1-0ubuntu5~14.04.2) 7.7.1 Copyright (C) 2014 Free Software Foundation, Inc. License GPLv3+: GNU GPL version 3 or later <http://gnu.org/licenses/gpl.html> This is free software: you are free to change and redistribute it. There is NO WARRANTY, to the extent permitted by law. Type "show copying" and "show warranty" for details. This GDB was configured as "x86_64-linux-gnu". Type "show configuration" for configuration details. For bug reporting instructions, please see: <http://www.gnu.org/software/gdb/bugs/>. Find the GDB manual and other documentation resources online at: <http://www.gnu.org/software/gdb/documentation/>. For help, type "help". Type "apropos word" to search for commands related to "word"... Reading symbols from evolution...Reading symbols from /usr/lib/debug/.build-id/56/7b7c93c7b31b792abd81b27731b9f98a980e1a.debug...done. done. No stack. jim@jim-Nobilis:~$ gdb evolution --ex bt --ex "t a a bt" --ex q I am not sure what to try next. Thank you, Jim On Thu, 2017-03-09 at 12:00 +0000, [email protected] wrote: > Send evolution-list mailing list submissions to > [email protected] > > To subscribe or unsubscribe via the World Wide Web, visit > https://mail.gnome.org/mailman/listinfo/evolution-list > or, via email, send a message with subject or body 'help' to > [email protected] > > You can reach the person managing the list at > [email protected] > > When replying, please edit your Subject line so it is more specific > than "Re: Contents of evolution-list digest..." > > > Important: do NOT reply directly to this digest. If you wish to reply to a > component message, use your mailer's facility for this. In Evolution: > right-click and select from the pop-up menu, or use the drop-down menu at the > top of each message if available. > > Today's Topics: > > 1. Evolution Closes When I Try to Print (Jim Engle) > 2. Re: Evolution Closes When I Try to Print (Milan Crha) > > > ---------------------------------------------------------------------- > > Message: 1 > Date: Wed, 08 Mar 2017 18:30:03 -0600 > From: Jim Engle <[email protected]> > To: [email protected] > Subject: [Evolution] Evolution Closes When I Try to Print > Message-ID: <1489019403.2777.14.camel@jim-laptop> > Content-Type: text/plain; charset="UTF-8" > > Hi All: > > I have been happy to use Evolution Mail and Calendar in various versions > of Ubuntu for many years. > > I am currently using Evolution 3.10.4 on Ubuntu 14.04 LTS. Today > evolution crashes (closes) every time I try to print a message. The > print dialog box opens and when I click print evolution closes. I can > print from all of my other applications. I have closed evolution, shut > down the computer, and started the pc again. I have even uninstalled > Evolution through the software center, restarted the computer, and > installed Evolution again. Evolution still closes when I try to print. > > I am new to evolution-list, but have searched for similar issues and > found the following posts but did not find a resolution for the issue: > > https://mail.gnome.org/archives/evolution-list/2007-December/msg00025.html > > https://mail.gnome.org/archives/gnome-print-list/2004-February/msg00004.html > > > Is there anyone out there who has had this issue resolved? > > Or, Does anyone have a suggested fix? > > > Thank you. > > Jim Engle > > > > ------------------------------ > > Message: 2 > Date: Thu, 09 Mar 2017 10:02:42 +0100 > From: Milan Crha <[email protected]> > To: [email protected] > Subject: Re: [Evolution] Evolution Closes When I Try to Print > Message-ID: <[email protected]> > Content-Type: text/plain; charset="UTF-8" > > On Wed, 2017-03-08 at 18:30 -0600, Jim Engle wrote: > > I am currently using Evolution 3.10.4 on Ubuntu 14.04 LTS. Today > > evolution crashes (closes) every time I try to print a message. The > > print dialog box opens and when I click print evolution closes. > > Hi, > there can be many reasons why the application crashed, thus it's really > hard to guess from your description where the problem can be and/or > whether any possible fix is available. Nonetheless, you can give some > clues, which will help. Please, install debuginfo packages for > evolution-data-server, evolution and as you use such ancient version > also gtkhtml3 (I've no idea of exact package names in Ubuntu, I'm > sorry, I do not use it). Then run evolution from a terminal under gdb > and reproduce the crash. The command looks like this: > > $ gdb evolution --ex r --ex bt --ex "t a a bt" --ex q > > It will run the evolution and once the execution stops, hopefully due > to the crash, then it'll print the backtrace of the crashing thread and > afterwards also backtrace of all threads. Gather the console output > from the crash to see where it crashed. Please check the output for any > private information, like passwords, email address, server > addresses,... I usually search for "pass" at least (quotes for clarity > only). > > By the way, does it crash for all messages, HTML and plain (this one is > plain text), or only for certain messages? > Bye, > Milan > > > ------------------------------ > > Subject: Digest Footer > > _______________________________________________ > evolution-list mailing list > [email protected] > https://mail.gnome.org/mailman/listinfo/evolution-list > > > ------------------------------ > > End of evolution-list Digest, Vol 140, Issue 5 > ********************************************** _______________________________________________ evolution-list mailing list [email protected] To change your list options or unsubscribe, visit ... https://mail.gnome.org/mailman/listinfo/evolution-list
