Dear Partners,

Please send me suitable candidates only. Kindly read and understand the job
description carefully. Resumes without contact numbers WILL NOT BE
ENTERTAINED. Thanking you in advance.

Please send resumes to* [EMAIL PROTECTED]





Position 1



*Business Analyst*



Location: San Jose, CA

*LOCAL ONLY*

Duration: 6 months



*Cisco experience a MUST*



Required skills/qualifications:

* BA/BS degree

* Minimum 5 years project or Business Analyst experience

* Minimum 8-10+ years of related work experience required.



Responsibilities:

*Support issues for Level 3 escalations- not frontline support, but the goal
is just the tougher cases that require cross-functional analysis in many
cases.

*Working with the development of the new requirements for the future
releases

*Writing business requirements documents (BDR), process flows, and some QA
for the releases themselves.



Desired skills/experience

* Ability to produce a cross-functional integrated operation plans

* Strong cross-functional Cisco business knowledge

* Experience in the Technology Services Industry

* Strength in process methodologies (i.e. DMAIC)

* Ability to identify and analyze complex program, process and tool
requirements

* Ability to formulate implementation options and help achieve win-win
solutions for internal stakeholders, Customers and Partners

* Strong understanding of industry business processes related to service
product lifecycle, sales, order fulfillment, billing and service cycle

* Works independently with minimal supervision required

* Excellent written, oral and presentation skills to audiences of all levels

* Direct contact with customers, partners, employees, and mid to executive
levels of management



Position 2:



*Business analyst***



Location San Jose, CA -  *locals only*

Duration 6 months

* *

* *

*Skills Required:*

-          Proven track record of superior business analysis.  Ability to
present the proper level of detail to the intended audience,  consolidating
/ analyzing data form internal and external sources to formulate action
plans / recommendations that support business needs



-          Excellent organizational, analytical skills, critical and logical
thinking are required



-          Ability to drive resolution to issues



-          8+ yrs industry experience in a business analyst capacity



-          Knowledge of Account Assignment framework such as: CAA (Contract
Account Assignment), SHARE, STT, FDEV, CIBER, Siebel



-          Knowledge of WWSPS owned applications such as: OMF,
Salesforce.com, My Deal Manager, BREES





*Experience in Following would be plus**:*



-          Business Objects Universe

-          A4 or Oracle Projects

-          Haley Business Rules

-          Wiki authoring

-          Webex & Webex Connect

-          ICW













Best regards,





*Nikki Teano*

*AB Star Group*

39899 Balentine Drive, Suite 305

Newark, CA 94560

Phone: 510-440-0240

Mobile: 248-910-7721

Fax: 510-440-0260

[EMAIL PROTECTED]

www.abstargroup.com

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