*Hi,* ** Please send the matching resumes Immediately to [email protected]
My name is Srini from Synergy Computer Solution. I was going through your profile on the job board and thought you might be a great fit for a position I have in *Scottsdale,AZ.* Below are the job details for your review. Let me know if you would be interested in this position. *Even if you are presently working or not looking for a change please send me your updated word profile with expected rate, date of availability, preferred location so that we can contact you for the future positions.* *Position: **Telecommunications Engineer* *Location: **Scottsdale,AZ.* *Duration: **3** **M**onths* *Job Description:* Support Aspect ACD, Aspect ECS as well as Aspect eWFM applications, user needs and problems; identifies issues and effect resolutions Requirements gathering, designs and implement complex routing setup involving multiple systems in our enterprise contact center environment to meet internal and external client needs. Interfaces with Business unit contacts, Sales/Client Service Managers and external clients to review and advise on any contact center and Telecommunications related issues. Investigate, plan, implement, and test contact center applications, telecommunications hardware and software. Has good understanding of business application. Works with technical staff to understand problems with software and resolve them. Analyzes existing programs or formulates logic for new systems, devises logic procedures, prepares flowcharting, performs coding, and tests/debugs programs. Provides instruction and training to users and other employees on day-to-day procedures and processes. Performs miscellaneous job-related duties as assigned. *Minimum Requirements * 2+ years experience in programming on enterprise or department servers or systems preferred with 2 or more years of closely related Call Center Technology Integration Systems Engineering experience. - Aspect ACD - Aspect ECS and Contact Server 6.x - Aspect eWFM - Have a basic understanding of IVR and telephony interfaces to CTI systems - Demonstrated experience supporting a complex contact center environment. - Understanding of telephony environment as a whole (ACD, IVR, Oracle, UNIX, voice network, etc.) - Telecommunications voice network /PBX /ACD - Working knowledge of Microsoft’s desktop applications suite, UNIX, SQL Server and Oracle - Excellent communication skills, written and verbal *If you are comfortable with the requirement please answer the following questions and send it along with your latest word format resume.* 1: How many years of experience do you have in the following. - Aspect ACD : - Aspect ECS and Contact Server 6.x : - Aspect eWFM : 2: What is your current work situation? (Working or between projects)? When can you start? 3: What is your status in US? (US Citizen, GC Holder, H1b or TN holder)? 4: What is the rate which you are looking for this position? 5: What is your current location? Are you willing to relocate? What are the preferred locations? 6: What is the convenient time for my account manager to contact you regarding the position? 7: Kindly provide last 4 digits of your SSN number. Thank you, and I am looking forward to speak with you, Thanks and regards, *Srini* *Synergy Computer Solutions, Inc.* 30700 Telegraph Rd., Suite 2615 Bingham Farms, MI 48025 *Direct: 248-412-1257* *Email: *[email protected] --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Exact Match" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/exact-match?hl=en -~----------~----~----~----~------~----~------~--~---
