Hello.

 

We have a contract opportunity for a Remedy upgrade (6.0 to 7.5) consultant.
The project is in Pennsylvania.  Details are provided below.

 

Must have experience upgrading Remedy 6.x to 7.5.  Oracle is the database.
More details below

 

 

Start Date:     March 1, 2010

Duration:       3+ months

Location:       Harrisburg, PA

 

.         Gather requirements from various business groups/users.  Partially
involved in Business requirement gathering and totally responsible for
Technical design, development, unit testing and migration 

.         Install and Configure Action Request System 7.5, Remedy Asset
Management 7.x and Remedy Change Management 7.x with Alarm Point Systems. 

.         Reconciliation and configure of CMDB 

.         Migrate of Remedy application from Remedy 6.0 to Remedy 7.5. 

.         Installing and configure and set up of data in CMDB 1.1 and 2.0. 

.         Integrate with ITSM Modules ie Helpdesk, ChangeManagement,
AssetManagement, Approval Server and Telealert. 

.         AIE configuration and troubleshooting. 

.         Configuration of the ARS Remedy v.7.5 with up to date client
foundational data, Auto-routing the Incident, Problem and Change tickets
using "Assignment Engine 7.1" and "Approval Engine 7.1". 

.         Configure Remedy Email system 7.5 such that the customer ticket's
status is notified through email notifications which are further routed to
Microsoft Outlook 2007. 

.         Upgrade AR System Server 7.5 which includes various Remedy
utilities like Assignment Engine, Email Engine, Flashboards, Approval
Server, AR server, latest version of Apache Tomcat 5.5.25 services
maintenance. 

.         Customize the OOB Help Desk, Change Management, Asset Management
as per the company's business requirements.

 

 

 

Thanks and Regards,

 

Raj

Technical Recruiter

Aim Computer Consulting

 <mailto:[email protected]> [email protected]

 <http://www.aim-cc.com/> www.aim-cc.com, [email protected]

 

Note: If your consultant's resume matches with our requirement, My BDM will
contact you soon. Thanks for your efforts.  

 

 

 

 

 

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