Hello!!!!


*Role: NICE Call Recording System Administrator*

*Rate: $55 hr C2C*

*Date resource is required: 09/15/2010*

*Anticipated end date: 03/15/2011*

*Location:  Charlotte, NC   *



Line of Business: TIG - Information Services



Job Classification:  Apps Systems Engineer



Position Description:

Experience Level: 4 year degree and 10+ years experience






*RESPONSIBILITIES: *



This position will be primarily responsible for delivering NICE Call
Recording enhancements across the Enterprise voice footprint (call centers,
back office, small and remote sites). Accountability for design,
implementation, and tier 3 support for the voice and data infrastructure
associated with NICE including integration with PBX, ACD and CTI components.
The candidate must be able to demonstrate the ability to assess customer
business needs, convert design details and deliver telecommunication
application solutions for various types of business units with scale of 1
seat to 10,000 seats.



MUST HAVE NICE EXPERIENCE!



REQUIREMENTS: NICE Call Recording system administration and engineering
experience 5-7 years. Basic Cisco VoIP knowledge required. (1-3 Years) Basic
Telephony/Contact Center Experience (3-5 Years). Cisco certification a plus.
Experience with Dialer, Work Force Management and Operational Real-Time
Display platforms a significant plus.






Platform and Skill Set Expertise:

Analysis Skills : Business Analysis





Shailaja

Aim Computer Consulting

N. Laurel Park Drive,

Suite #513,

Livonia, MI-48152

Phone:  734-591-3562 Extn.1+161

Fax: 734-418-2598

*[email protected]* <[email protected]>* *

*[email protected]* <[email protected]>**

*www.aim-cc.com* <http://www.aim-cc.com/>

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