Hi, ** **
*Business Analyst (Salesforce.com Case Management)* *Location: Riverside, CA* *Duration: 6 months+ contract* *Rate: Open (DOE)* **** *Skills:* ** ** · Experience in database solution migration or integration **** · Contact Center experience in any analytical role for best practices* *** · Must possess strategic planning experience**** · Specific experience in Salesforce.com Case Management is required*** * · Strong process-driven analysis skills and background in various requirement elicitation methods**** · Strong facilitation skills – Must be able to elicit requirements from various personalities across organization boundaries**** · Proven experience at driving consensus across multiple stakeholders **** · Strong verbal and written communication skills to work effectively with business units – Must be able to communicate effectively and confidently with clients, team members, and management**** · Strong understanding of technical jargon and ability to communicate it in layman’s terms**** · Strong ability to analyze and document complex business processes*** * · Must be flexible and willing to undertake a wide variety of challenging tasks**** · Must be able to solve problems and to make effective decisions under pressure**** ** ** ** ** Thanks & Regards, *Srikanth Pitta* Addon Technologies Ph :734-956-4737 X 204| fax:734-418-2603 | Email : [email protected] G Talk: srikanth.addonusa | Yahoo: srikanth_addonusa www.addonusa.com**** ** ** Please visit www.NRIYP.com <http://www.nriyp.com/> New generation Yellow pages for NRI’s Classifieds<http://www.nriyp.com/Classifieds/Classifieds_Home1.aspx?Country=> |Yellow Pages <http://www.nriyp.com/>|Travel<http://www.nriyp.com/Travel/TravelHome.aspx> |Classmates <http://www.nriyp.com/Classmates/Classmates_HomePage.aspx>**** ** ** ** ** ** ** ** ** ** ** -- You received this message because you are subscribed to the Google Groups "Exact Match" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/exact-match?hl=en.
