In person interviews will be conducted after phone screen.
Location: Boston, MA Duration: 12+ months Rate: Open Skills Needed: . 5+ years of hands on experience and strong knowledge of Avaya Systems S87xx Media Servers, G450 Gateways, Avaya Session Manager, AES (Application Enablement Services), SES (SIP Enablement Services) Avaya Aura Communications Manager and adjuncts, Avaya Modular Messaging, VoIP implementation, QoS and best practices, Avaya One-X Mobile & EC500 . 5+ years of hands on Knowledge / Experience of Voice over Internet Protocol (VoIP) and IP trunking concepts, topology design - VoIP media RTP/RTCP . 5+ years of hands on VoIP/SIP support experience a must . 5+ years of hands on experience in the design and troubleshooting of enterprise-class Telephony and LAN/WAN environments . Technical experience and competency with the following: Data Networking; VoIP & Quality of Service H.323 & SIP endpoints; DHCP; VLAN . Experience with Verint (Witness) Screen Capture Recording solutions . Avaya AES integration to Genesys T-Server experience . Genesys SIP Server integration to SES/Session Manager experience . Working knowledge of TCP/IP, IPSEC, SNMP, Syslog, HTTP(S), SSH, DHCP, DNS, RDP, LDAP, ICMP, SMTP protocols are all very helpful . Capable of managing special assigned projects . Excellent oral and written communication skills . Good interpersonal and customer facing skills . Excellent problem solver with strong trouble shooting skills . Ability to work with minimal supervision . Prior experience mentoring co-workers and/or internal customers to transfer technical knowledge a plus . Prior experience in technical documentation tasks a must, systems maintenance and business continuity processes a plus Knowledge of one or more of the following disciplines: . Carrier SIP Services . Verint (Witness) Screen Capture Recording solutions . (SBC) Acme Session Border Controllers . Distributed network sniffers/analyzers . Working knowledge and skill in: VoiceXML, JavaScript, XML a plus . Genesys SIP Server integration to SES/Session Manager . Avaya AES, integration to T-Server . Contact Center Reporting using Genesys (URS, CCA, Infomart, CCPulse+) Preferred Certifications: Avaya Certified Solutions Architect (ACSA) Avaya Certified Expert (ACE) Avaya Certified Implementation Specialist (ACIS) Thanks Sandeep Sandeep Jain Software People Inc. www.softwarepeople.us [email protected] Ph: 631-863-0299, 631-410-4741, 631-921-2111 C Fax: 631-574-3122 Certifications: SBA 8a/SDB, NJ MWBE, NY MWBE, VA SWaM, DE OMWBE, MA MWBE -- You received this message because you are subscribed to the Google Groups "Exact Match" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/exact-match?hl=en. For more options, visit https://groups.google.com/groups/opt_out.
