In person interview is needed directly with top 3 candidates.

 

Location: Harrisburg, PA

Duration: 9+ months

Rate: Open

 

The Office365 Administrator will be tasked with putting together end-user
documentation on how to use the new applications and services.
Additionally, the position will assist with the rollout of the Office 2013
Suite and IE11; including technical support to trouble-shoot and diagnose
issues with Office and the web browser.

 

Essential Responsibilities

This position will be in direct support of the Department of Transportation
Office 365 rollout and includes the following responsibilities:

.             rollout planning

.             composing training material

.             testing

.             end-user support

The essential responsibility of this role is to serve as an advance
technical resource and be the primary point of contact for IE11 and Office
2013 issues.  As the technical point of contact, this position will work
closely with developers, workstation support technicians, and software
deployment teams to resolve simple to complex issues with Internet Explorer
11and Office 2013 applications.

 

Desired Characteristics

.                    Strong track record of understanding and interest in
current and emerging technologies demonstrated through training, job
experience and/or industry activities.

.                    Strong team player - collaborates well with others to
solve problems and actively incorporates input from various sources.

.                    Demonstrated customer focus; building strong customer
relationships

.                    Strong analytical skills - strong problem solving
skills, can communicate in a clear manner and effectively evaluates
information as well as data to make decisions; anticipates obstacles and
develops plans to resolve 

.                    Change oriented - actively generates process
improvements; supports and drives change, and confronts difficult
circumstances in creative ways

 

Skills Needed:

Enterprise level experience Supporting Microsoft Office Software
Required             5              Years

Enterprise level experience Troubleshooting web browser application issues
Required             5              Years

Microsoft Windows 7 support in an enterprise environments     Required
5              Years

Experience composing training documentation for end-users and technical
documentation for technical support teams in Enterprise environments
Required             5              Years

Enterprise level experience supporting mobile users - laptops/tablets highly
desirable  Highly desired   3              Years

Enterprise level experience with Mobile Device Management software
Highly desired   2              Years

Thanks

Sandeep

 

Sandeep Jain

Software People Inc.

www.softwarepeople.us

[email protected]

Ph: 631-863-0299, 631-410-4741, 631-921-2111 C

Fax: 631-574-3122

Certifications: SBA 8a/SDB, NY MWBE, VA SWaM, DE OMWBE, MA MWBE

 

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