Phone/Skype Hire
Location: NYC/Brooklyn, NY Duration: 36-60 months Rate: Open Tasks & Duties . Develop System Documentation. . Develop operational and installation procedures for communication systems, hardware, network, security, storage and software. . Develop guidelines and upgrade techniques of new operational procedures for the support of databases, hardware systems, operating systems software, network systems software, security and client server systems. . Develop detailed systems operations designs. . Develop System Specifications. . Develop and prepare document for the general design of solutions that meet system and security requirements, including the selection of alternative approaches. . Develop specifications for databases, communication systems, hardware, network, security, storage and software configurations. . Develop structured diagrams for the specifications of databases, communication systems, computer or storage area networks, security or network programs. . Develop, compile, Maintain and document configurations of the following: databases, servers, computers, security and network monitor systems, packaged programs, macros, utilities, and communication systems. . Perform System Design/Coding. . Works with MIS staff (e.g. managers, senior programmers, support staff, product manager) to plan program code implementation, enhancements and changes. . Creates, tests and Maintain program code. . Designs reports, audit trails/logs and security mechanisms. . Provide assistance to MIS technical support staff when they are unable to resolve a program, database, or IT issue by themselves. . Occasionally contacts customers, as needed, to clarify the intent of a new feature or resolve a problem. . Provide general programming assistance to other MIS programmers/projects as needed. . Perform System Testing/Evaluation. . Tests programs and systems and integrates system modules. . Develop, implements, and monitors information technology quality assurance standards. . Performs other duties. Skills Needed . Minimum 8 Years Experience in understanding of Avaya (Nortel) Communication Server 1000 design, implementation and support. . Minimum 8 Years Experience in understanding of Avaya (Nortel) Interactive Voice Response System (IVRS) design, implementation and support. . Minimum 8 Years Experience in the ability to communicate effectively, on both technical and non-technical level, with appropriate Agency staff at all levels, as well as with vendors. . Minimum 6 Years Experience in understanding of Microsoft Active Directory and VMware virtualization environments. . Minimum 6 Years Experience in the ability to solve problems quickly and completely, to handle multiple projects and deadlines. . Minimum 1 Year Experience in awareness of Avaya Aura Communication Manager with Session Manager, Avaya Aura Call Center, Avaya Aura Experience Portal, and Avaya Aura Voice Portal. Required Skills . Minimum 8 Years Experience in understanding of Avaya (Nortel) Contact Center design, implementation and support. Thanks Sandeep Sandeep Jain Software People Inc. [email protected] Ph: 631-863-0299, 631-410-4741, 631-921-2111 C Fax: 631-574-3122 Twitter: Software People @spincjobs Certifications: SBA 8a/SDB, NY MWBE, VA SWaM, DE OMWBE, MA MWBE -- You received this message because you are subscribed to the Google Groups "Exact Match" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/exact-match. For more options, visit https://groups.google.com/d/optout.
