*Hi                         *

*Please lookup the below position and if you feel comfortable ,then please
send me your updated resume*



*Position  : System Analyst*

*Location : Plymouth, MN (with possible remote option) *

*Duration : 6+ Months *

*Interview : Phone / Skype*



*Do you have anyone with Call Center or Contact Center experience ?  *



*Job Responsibilities:*

•        Analyze the current call center self-service applications and
define the details of the currently billing system/process.

•        Work with architects to develop a new billing methodology when the
applications are migrated to infrastructure.



*Job Requirement*

•        Bachelor's Degree OR High School Diploma/GED with 3 years of
System Analysis experience

•        2+ years of System Analysis or IT Development experience

•        Experience with Software Development Life Cycle (SDLC) practices

•        *2+ years of experience working with Contact Center Applications *

•        Knowledge/understanding of databases and data mapping

•        Proficient in Microsoft Office (Word, Excel, Outlook)

•        QA testing and ALM11 experience

•        MS Visio experience

•        Project Management experience

•        Health care work experience

•        Experience with Agile methodology





*Regards*

*Vikas Gupta*

*Technical Recruiter*

*VSG Business Solutions*

*221,Cornwell Dr, Bear, DE 19701*

*Email :[email protected] <[email protected]>*

*Contact No : 302-261-3207 X 109*

*Hangout :vikas9181.vsg*

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