*Hi                         *

*Please lookup the below position and if you feel comfortable ,then please
send me your updated resume*



*Position: * *System Analyst*

*Location : Plymouth, MN (with remote option) *

*Duration: 6+ Months *

*Interview Mode: Phone / Skype *

*Job Description *

Ø  Key is strong *Contact Center, Call Center, or IVR experience*.

Ø  Part of a team. One of 3 SAs and a larger application development team.



*Job Responsibilities:*

Ø  Analyze the current call center self-service applications and define the
details of the currently billing system/process.

Ø  Work with architects to develop a new billing methodology when the
applications are migrated to infrastructure.



*Job Requirement*

·         Bachelor's Degree OR High School Diploma/GED with 3 years of
System Analysis experience

·         2+ years of System Analysis or IT Development experience

·         Experience with Software Development Life Cycle (SDLC) practices

·         2+ years of experience working with Contact Center Applications

·         Knowledge/understanding of databases and data mapping

·         Proficient in Microsoft Office (Word, Excel, Outlook)

·         QA testing and ALM11 experience

·         MS Visio experience

·         Project Management experience

·         Health care work experience

·         Experience with Agile methodology





*Regards*

*Vikas Gupta*

*Sr. Technical Recruiter*

*VSG Business Solutions*

*221,Cornwell Dr, Bear, DE 19701*

*Email :[email protected] <[email protected]>*

*Contact No : 302-261-3207 X 109*

*Hangout :vikas9181.vsg*

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