*Hi,*
*Hope you are doing well…* *Please let me know your feedback…* *Title: Oracle HR Business Support Analyst **(Need Only GC and USC)* *Duration: 12+ Months* *Location: Marlborough, MA 01752* *Interview Mode: Phone + In Person* *Please submit GC’s and Citizens, Locals only.* Our client is seeking a *Business Support Analyst II – Oracle EBS (PTO/ LOA, Benefits & Payroll)* *Responsibilities*: · Provides *level 2 support* for all applications in assigned area. · Support includes: Root Cause Analysis; Fix Resolution; User Request Processing; Post implementation support; Request Priority Setting; Continuous Process Improvement; User Acceptance Testing; Communicates deployments to the user community. Generally works on issues of a moderately complex to highly complex nature and escalates more complex problems to vendor or appropriate area. Partners with appropriate technical experts and outside vendors (if necessary) to resolve issues in a timely, cost effective manner based on SLAs and OLAs. · Educates user community on the proper use of applications including: Systems Administration; Systems Configuration; User Access Administration; Accessing and Leveraging User Manuals; Enhancement requests. · Oversees software packages and executes upgrade plans partnering with the appropriate IT Technical teams. Updates support documentation as necessary adhering to Sarbanes Oxley process and procedure requirements. · Acts as a Subject Matter Expert (SME) in the development of system and business requirements. Provides guidance to junior analysts. · Identifies problems and makes recommendations regarding most expedient approach to problem resolution · Determines appropriate channels, medium and timing for communicating issues and resolutions · May be required to work during "off hours.” *Requirements*: · 5 years of experience in Oracle e-Business Suite. Experience with R12 is preferred. · Knowledge of at least three of the following Oracle modules: Oracle Payroll, Oracle PTO, Oracle Benefits, Oracle HR, Oracle Compensation Workbench, Oracle Self-Service, · Must be willing to learn new Oracle modules. · Experience of Oracle SQL *Plus, PL/SQL, EiS Reporting will be an advantage. · Excellent interpersonal skills · Strong Analytical and organizational skills · Understanding of functional divisions and their interaction · Familiar with client-server, browser-based and/or mainframe applications · Basic knowledge of SPI, PCI, PII and Sarbanes Oxley (SOX) requirements preferred · Understands basic concepts of Solution Delivery Process (SDP) *Thanks & Regards.....* *Looking forward to have a fruitful Business relationship with you and your company!!* *I apologize if this mail created any inconvenience to you..* *Thanks & Regards.....* *Arif Khan* *Technical Recruiter.* *[email protected] <[email protected]>* *GTalk: [email protected] <[email protected]>* *Centraprise Corp Edison , New Jersey.* *3 Ethel Rd,Suite # 304. Direct: 6093570797 Ex : 459* *Fax :(732) 626 6289* *Minority Owned (MBE) Certified* -- You received this message because you are subscribed to the Google Groups "Exact Match" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/exact-match. For more options, visit https://groups.google.com/d/optout.
