*NEED CANDIDATES FOR BELOW REQUIREMENT:*


*Title                   :* *BMC Remedy*
*Location           : Dearborn,MI*
*Duration           : 6-12 Months *
*Start                 : Immediate*

Position Duties:


   - Implementation/up gradation/Development of ITSM (IM, CM, KM and SRM)
   on Remedy Versions(9.1)
   - Using BMC Remedy Developer Studio to customize forms, fields, overlay,
   workflows and related system components
   - Administering BMC Remedy Action Request (AR) platform and Mid-Tier Web
   Servers versions 8.1 or 9.1.
   - Experience with LDAP, Active Directory structure and third party
   software integrations
   - Experienced in designing, developing, testing and deploying custom
   Remedy application and workflow enhancements per business requirements
   - Hands on Implementation/Development on BMC Virtual Agent and BMC MyIT
   - Experienced in Designing Service Catalogue/Services using SRM
   processes(AOT/PDT/SRD)
   - Hands on Designing Server Group,Failover,operation Ranking at
   architecture level
   - Develop enhancements or system customizations in the Remedy system to
   support processes and procedures.
   - Perform application upgrades, including installing up to date patches
   and service packs to maintain the system to supported versions
   - Monitor operations and system performance of the ITSM Remedy
   Application suite.
   - Work with network, server, and database support groups to troubleshoot
   difficult or complex production outages, slowdowns or bottlenecks
   - Extract and import foundational data as needed in support of ITSM
   application modules e.g. Incident, Change, Problem, SRM,RKM etc.
   - Perform thorough testing of code migrations prior and during moves
   into production environment.
   - Must be able to develop and implement roll-back and backup plans.
   - Provide ITSM product support to users using the Remedy Application
   Suite
   - Support business solutions with code development and enhancements in
   the ITSM Remedy application
   - Maintain all environments:DEV,TEST and Production running efficiently
   - Follow formal code development, migration and Change Management
   processes
   - Apply patches and updates to ensure applications are properly secured
   and up to date; ability to provide recommendations for version upgrades and
   major revisions
   - Functional knowledge of Reporting Tools (Business objects/Cognos)
   would be added advantage


*About Net2Source, Inc:*Net2Source is an employer-of-choice for over 1000
consultants across the globe. We recruit top-notch talent for over 40
Fortune and Government clients coast-to-coast across the U.S. We are one of
the fastest-growing companies in the U.S. and this may be your opportunity
to join us!
*Want to read more about Net2Source? **, *Visit us at www.net2source.com


Regards,
Divyansh Srivastava
Recruitment Consultant
Net2Source Inc.
Direct : (201)-479-3334 <(201)%20479-3334>
Desk  (201)-340-8700 <(201)%20340-8700> EXT 477
Email: [email protected]
Linkedin https://www.linkedin.com/in/divyansh-srivastava-11563041
Address: One Evertrust Plaza, Suite # 305, Jersey City, NJ - 07302
Website: www.net2source.com

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