Hi Partner,

Hope you are doing great …

Please send resume to ma...@genuineitllc.com



*Title: **Business Transformation Specialist *

*Location: **Toronto, ON*

*Duration: 6+ Months*



*REQUIREMENTS*

Scope of Services and Deliverables - The Services and Deliverables to be
provided by the consultant will include the following:



*Scope*

In order to facilitate re-pricing solutions for Application Hosting and
making the pricing process more sustainable, Customer seeks a combination
of strategic and analytical roles. Customer is looking for support
fundamentally in two ways, support and experience.

In order to augment the internal project support and provide support to
CUSTOMER,

the consulting services resources will work on site with CUSTOMER
resources.



At a minimum, 2 full time analysts are required to support this project.



The selected vendor will work collaboratively with the project team to
deliver key Phase II deliverables of the project (as detailed below) and
subject to final project approvals.



*Deliverables*

The primary requirements for the complete project, to which consulting
services will contribute or lead, as noted through PhaseII, would be:



*Deliverables*

ü  Review the service definitions and pricing completed in Phase I and
develop an in-depth knowledge of CUSTOMER Application Hosting Service
definitions.

ü  Lead the Phase II planning process. Develop a roadmap and project plan
to complete all Phase II deliverables, including defining resource
requirements and time lines.

ü  Lead the diagnostic process to define the future state, document the
current state, identify the gaps and develop a plan to close gaps in order
to make the costing and pricing sustainable.

ü  Contribute to the re-pricing of all solutions for which Customer
currently bills clients, based on service definitions and unit prices that
implemented in December 2015. As the result of this re-pricing exercise,
when the billing takes place in October 2016, the clients/clusters will
approve bills as an accurate reflection of the services consumed.



ü  Contribute to closing current data gaps existing in the CMDB, such that
it will be the single and sustainable source of data utilized for
re-pricing and billing.  For the development of prices, due December 2015,
management estimates were employed where data gaps existed; all these data
gaps must be closed.

ü  Contribute to the design and implementation of data integrity processes,
necessary to ensure the CMDB is an accurate reflection of the
infrastructure in the CUSTOMER environment and can be used for billing.
This includes data capture from electronic information (i.e. discovery
tools) and data comparison to the CMDB for quality control purposes.  This
will deliver a suite of discovery tools for all supported technologies, and
a process to report on data accuracy.

ü  Lead the review, design, and implementation of all processes in the
value chain (from procurement to billing) that affect the data in the CMDB,
ensuring the database is a current and accurate reflection of the
infrastructure supported by CUSTOMER and is dependable for billing. The
processes will be documented and implemented to ensure the data in the CMDB
pass the quality measures in the data integrity process.



*Experience and Qualifications*

v  Develop a plan for continuous improvement in support of ongoing
efficiencies and process improvements.

v  Ability to work within an existing service definition and pricing
framework for providing IT infrastructure services to internal clients.

v  Apply the definitions and pricing to existing solutions such that all
existing infrastructure is aligned to the service definitions and
re-priced.

v  Proven track record with process management, through a methodology such as
Six Sigma.

v  Develop and document a value stream for the sale, pricing and billing of
IT infrastructure services to internal clients.

v  Streamline and automate steps in the value stream such that the use of
people, process and technology is optimized.

v  Proven track record managing a large data analysis and validation
exercise, supporting the data collection and validation of Information
Technology infrastructure data.

v  Must also possess and describe hands-on experience with initiative.

v  Proven ability to provide strategic advice and hands-on technical
support on all project deliverables



---

*With Warm Regards *

*Madhu Roy*

GenuineIT LLC *Certified Women Owned Business*

Making IT Happen…

Ph: 832 539 3475

Fax: 281-605-5969

*E-Mail* :ma...@genuineitllc.com

*Gmail *: *nandimadhu74 , madhu.genuineitllc*

*YM      *: madhu_recruiter



Looking ahead to work with you for better Business prospects



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