Contacted AOL tech support.  First couple of times they wanted me to
reinstall, reboot, reformat etc.  Finally got somebody with a clue, he
tried it himself and said "hey, I'm getting the same problem".   A few
moments later I got the "we are aware of the problem and are working
hard to fix it, we are sorry for the inconvience" line from the tech!

Thanks for your thoughts on this.

Tom Gray, Network Engineer
All Kinds of Minds & The Center for Development and Learning
University of North Carolina
tom.gray(at)cdl.unc.edu
(919) 960-8888


-----Original Message-----
From: Tom.Gray 
Sent: Friday, February 06, 2004 1:05 PM
To: Exchange Discussions
Subject: Outlook messages blank -- but data is there!


Starting today my folks are having problems reading mail from America
Online.  Ordinarily that would be a good thing, but the big boss uses
AOL mail at home and he is home today!

Here's the strange thing:

Exchange 2000 SP3
Clients:   Outlook 2000, Outlook 2002 and also OWA

Email comes into my mailbox from the big boss, [EMAIL PROTECTED] I double
click, message opens, title is there but no message body.

BUT-   in outlook you can "auto preview", so you can see the first lines
of the messages.  In the "auto preview" mode the data is there!

I tried reading it using Outlook Web access, same thing.  No message
body.  Subject is there, receipients are there.  Time date was there.
Nothing is message body.

I even tried to "highlight" the message body in case some font was
freaking out and trying to be white print on white background, still no
message body.

No strange errors in the exchange server event app or event system logs.

Any ideas?
Tom Gray, Network Engineer
All Kinds of Minds & The Center for Development and Learning University
of North Carolina tom.gray(at)cdl.unc.edu
(919) 960-8888

_________________________________________________________________
List posting FAQ:       http://www.swinc.com/resource/exch_faq.htm
Web Interface:
http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&;
lang=english
To unsubscribe:         mailto:[EMAIL PROTECTED]
Exchange List admin:    [EMAIL PROTECTED]
To unsubscribe via postal mail, please contact us at: Jupitermedia Corp.
Attn: Discussion List Management
475 Park Avenue South
New York, NY 10016

Please include the email address which you have been contacted with.


_________________________________________________________________
List posting FAQ:       http://www.swinc.com/resource/exch_faq.htm
Web Interface: 
http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang=english
To unsubscribe:         mailto:[EMAIL PROTECTED]
Exchange List admin:    [EMAIL PROTECTED]
To unsubscribe via postal mail, please contact us at:
Jupitermedia Corp.
Attn: Discussion List Management
475 Park Avenue South
New York, NY 10016

Please include the email address which you have been contacted with.

Reply via email to