Try looking at his mailbox from either OWA or a windows based machine, this will allow you to view the mailbox without any filtering on it, I have seen a fair amount of strange things happen with the Mac Outlook client.
--Joe -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Paul Hutchings Sent: Friday, March 05, 2004 10:39 AM To: Exchange Discussions Subject: RE: Disappearing Email What happens if you shot down outlook on the affected machine, and send an email to him whilst he's using Outlook on a different machine with a new/clean profile? Just seems so far it's not definite that it's the client.. though it sounds that way? Paul -----Original Message----- From: Woodruff, Michael [mailto:[EMAIL PROTECTED] Sent: Friday, March 05, 2004 6:36 PM To: Exchange Discussions Subject: RE: Disappearing Email The view wouldn't matter if I open up his mailbox and do an advanced search for the sender of the message would it? -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Bowles, John (OIG/OMP) Sent: Friday, March 05, 2004 1:32 PM To: Exchange Discussions Subject: RE: Disappearing Email If the Outlook client is giving him a notification the email is somewhere in the client. There is something wrong with the view's in his Inbox. __________________ John Bowles Exchange Engineer OIG/HHS W.202.690.6342 C.202.327.1377 F.202.690.7446 [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Woodruff, Michael Sent: Friday, March 05, 2004 1:30 PM To: Exchange Discussions Subject: RE: Disappearing Email I did an advanced search using outlook. Its not in his mailbox. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Bowles, John (OIG/OMP) Sent: Friday, March 05, 2004 1:27 PM To: Exchange Discussions Subject: RE: Disappearing Email Have you tried going into the Outlook and clicking the "Received" column? Sometimes users click that on accident. And all the new email is placed at the bottom of the their inboxes. __________________ John Bowles Exchange Engineer OIG/HHS [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Woodruff, Michael Sent: Friday, March 05, 2004 1:24 PM To: Exchange Discussions Subject: Disappearing Email Exchange 2000 sp3 I have a couple of mac users (Using Outlook for Mac 2001) here who are having some issues. One sends the other one an email, but the email never arrives in his inbox. Message tracking shows the email being delivered to his mailbox. He says he hears the "ding" sound made when an email arrives, but he never gets it. I can send to him all day from a windows machine. I searched his entire mailbox and the message is nowhere to be found. I even checked deleted items. Not there. Where did it go? _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&; lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with. _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&; lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. 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