We want to be able to give our Helpdesk permission to change permissions on mailboxes. i.e. add other users to mailboxes, usually when a person has left. Originally we gave Helpdesk "read permissions" and "change permissions" at each Private information store level.
This worked to begin with but now helpdesk get a Catastrophic failure. >From KB 312612 "the information store returns an "access denied" response, which is translated by Active Directory as a catastrophic failure". So far I have tried several things: Checking that the permissions have propagated to the mailbox level. Gradually trying more permissions on the mailbox. If I give full mailbox access then helpdesk can change permissions, but I don't really want to do this. Also gave Helpdesk read permissions and change permissions at the root of our exchange org and again this worked initially but now we have the Catastrophic failure again. I believe that "read permissions" and "change permissions" are the only required permission to change mailbox permissions. If this is correct, then are there any suggestions of where else to look to fix the problem? Are there certain permissions that are required on AD as well? Thanks Steve Baulch Ph(02) 69530618 Systems Engineer SunRice Yanco Avenue NSW Leeton 2705 (Ricegrowers' Co-operative Limited ABN 55 007 481 156, Yanco Avenue Leeton, trading as SunRice) _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with.
