We take the Desktop Manager out of the Startup folder and instead
launch it from our logon script, so it doesn't start when people are
out of the office. 

-Peter


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of
Alverson, Tom
Sent: Thursday, 25 March, 2004 11:51
To: Exchange Discussions
Subject: Blackberry Desktop Manager causes Outlook 2k to start in
offline mode


 We have a few users with laptops and blackberries who like to dial
in.  We
have a special dial in modem bank that can access the RPC ports of our
Exchange 5.5 server.  If they have the Blackberry desktop manager
loading at
startup, it tries to connect to the exchange server and decides that
it is
offline.  When they dial in to this connection and then launch
Outlook, the
mapi spooler is already loaded (by the blackberry desktop manager) and
has
already decided that the computer is offline.  

Right now we have to tell them to quit the Blackberry desktop manager,
then
dial in, then launch Outlook.  If they need to cradle the Blackberry,
then
they must manually launch the desktop manager.  Since they use the
laptops
direct connected to our LAN 95% of the time, it is good to have the
desktop
manager in the startup group.

Is there a better way to handle this?

Tom

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