Hi Everyone,

What we've got:
Single Exchange 2000 SP3 on Windows 2000 Server SP4, around 450
mailboxes, multiple sites over T1 ATM WAN links. Migrating next week to
Exchange 2003 on Windows Server 2003, but may not be relevant to
questions asked here....

Background:
Our organization just got a new administrator a few months ago who is
pushing to have us dump Exchange and migrate to a product called
FirstClass (www.firstclass.com).  For the record, I like Exchange heaps.
He's been here a short time and is insisting there's a real shortcoming
in collaboration, and that the solution is to move to this small-time,
formerly Mac-only, BBS-with-calendaring-and-smtp-stapled-on solution.

Our 5-person IT dept. has discussed this internally and while trying to
keep an open mind (since we can't really veto this), it seems as though
most everything said new guy wants to accomplish could be done in the
Public Folders, maybe with scripting commonly-used shortcuts to users'
desktops (KiXtart, no worries).  The kicker is that this FirstClass
product has a really simple user interface, beginning with their own
little desktop-in-a-window.  The K.I.S.S. rule seems to be critical
here.  (That, and the fact we've already paid for everything, including
new hardware and licensing to migrate to Exchange 2003).

Questions:
1. Does anyone have any horror-stories about using FirstClass?  Or
moving to FirstClass.  Anything.  I could use some feedback, facts,
examples, hearsay, etc.
2. Does anyone use customized outlook today start (html) pages?  We've
found a few examples online, and the white paper & samples in the 2000
ORK.  Could anyone link to more samples, or some best practices?
3. Is there any way to script or otherwise programmatically change the
Outlook (shortcut) Bar?
4. How do you search the Exchange Discussions list archives?

Thanks!


Marty Gavin
MCP, A+
Desktop Support
Holmdel Township Public Schools
732.946.1058 office
732.834.0089 facsimile

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