At the last place I worked, we ran a FirstClass system ('96-'97 timeframe).
SoftArc owned the product at the time, but since then I think it's been
bought and sold a few times.

In retrospect, the backend of FirstClass was lacking...no hot backups, no
transactional logging, etc. It was essentially a flat-file system where each
user had a directory on the server with his/her stuff in it. I have no idea
whether they've stuck with that architecture or gone on to a database-backed
design. I'd definitely look into that before even considering moving to it.

Hunter 

-----Original Message-----
From: Marty Gavin [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, March 31, 2004 9:58 AM
To: Exchange Discussions
Subject: (OT - FirstClass), customizing Outlook Today & programmatically
Outlook (shortcut) Bar

Hi Everyone,

What we've got:
Single Exchange 2000 SP3 on Windows 2000 Server SP4, around 450 mailboxes,
multiple sites over T1 ATM WAN links. Migrating next week to Exchange 2003
on Windows Server 2003, but may not be relevant to questions asked here....

Background:
Our organization just got a new administrator a few months ago who is
pushing to have us dump Exchange and migrate to a product called FirstClass
(www.firstclass.com).  For the record, I like Exchange heaps.
He's been here a short time and is insisting there's a real shortcoming in
collaboration, and that the solution is to move to this small-time, formerly
Mac-only, BBS-with-calendaring-and-smtp-stapled-on solution.

Our 5-person IT dept. has discussed this internally and while trying to keep
an open mind (since we can't really veto this), it seems as though most
everything said new guy wants to accomplish could be done in the Public
Folders, maybe with scripting commonly-used shortcuts to users'
desktops (KiXtart, no worries).  The kicker is that this FirstClass product
has a really simple user interface, beginning with their own little
desktop-in-a-window.  The K.I.S.S. rule seems to be critical here.  (That,
and the fact we've already paid for everything, including new hardware and
licensing to migrate to Exchange 2003).

Questions:
1. Does anyone have any horror-stories about using FirstClass?  Or moving to
FirstClass.  Anything.  I could use some feedback, facts, examples, hearsay,
etc.
2. Does anyone use customized outlook today start (html) pages?  We've found
a few examples online, and the white paper & samples in the 2000 ORK.  Could
anyone link to more samples, or some best practices?
3. Is there any way to script or otherwise programmatically change the
Outlook (shortcut) Bar?
4. How do you search the Exchange Discussions list archives?

Thanks!


Marty Gavin
MCP, A+
Desktop Support
Holmdel Township Public Schools
732.946.1058 office
732.834.0089 facsimile

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