We currently use Trend IMSS 5.5 with Spam, Virus and Content filtering.  The
other weekend we had significant problems with this system and were unable
to get support from Trend.  Apparently for weekend support we needed Premier
Support, so I contacted them and it turns out the support costs $25,000 a
year for the base package.  Therefore we are in discussion as to whether
this represents good value for us or if we should move to an alternative
system.

If so we would want a reasonably priced solution that had a support option
for after hours or something not so proprietary and can be easily managed
using accessible manuals that describe everything about how it works,
support and a forum community.  In other places I have used send mail but
this is a Microsoft only environment.

My questions are;

What do you use for your relay and why?
Opinions on multi-use systems (like IMSS) vs. simple mail only?

Opinions on a postcard to [EMAIL PROTECTED]


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