Thanks. I've experienced the mayhem when Exchange is down (as I'm sure many of us 
have) so I try to keep on my toes.

John

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Gerod
Serafin
Sent: Thursday, September 16, 2004 1:31 PM
To: Exchange Discussions
Subject: RE: VM Fragmentation Issue


Follow the information in the article, then.  It is the place to start.  It
is a sign of a great administrator that you are keeping an eye on your event
logs.  However, as you can see, just because you have 9582 events happening,
you may not have any problems yet.  Look for the other signs as well...

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
[EMAIL PROTECTED]
Sent: Thursday, September 16, 2004 4:29 PM
To: Exchange Discussions
Subject: RE: VM Fragmentation Issue

not since i reduced the info store and increased the vm. im just worried
about the system not being able to dismount the store and then i have a huge
issue to deal with. this archetecture is not clustered. i have exchange
systems in each branch office though. i have no 12800 events either.

John

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Gerod
Serafin
Sent: Thursday, September 16, 2004 1:03 PM
To: Exchange Discussions
Subject: RE: VM Fragmentation Issue


Uh, wait a second there...  This system can use that RAM.  There is
absolutely no reason to take that RAM out.  If it had more than 4 GB then it
would be ridiculous.  But 1 GB is not the limit.

Take a look at the following article:

http://support.microsoft.com/default.aspx?scid=KB;EN-US;325044

"In some cases, event ID 9582 events do not indicate a problem with the
virtual memory on the server, and the events can be ignored. However, in
other situations, the lack of virtual memory may result in
message-processing errors (indicated by event ID 12800 events) and decreased
performance. If left unchecked, virtual memory fragmentation can result in
severe performance degradation and unexpected behaviors. 

There is virtually no correlation between the amount of physical random
access memory (RAM) that is installed in the computer and the amount of
virtual memory. Because of this, you cannot resolve low virtual memory
issues by adding more physical RAM. Additionally, virtual memory errors and
virtual memory fragmentation issues are not limited to Active/Active server
clusters. These issues also occur on Active/Passive server clusters and on
stand-alone servers that are running Exchange 2003 or Exchange 2000."

So, follow the direction in this article and keep an eye on the events and
look for the 12800 events.  The main problem with VM fragmentation was with
Clusters that wouldn't failover.  In your case you aren't doing that.

Are your clients seeing any performance issues?


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
Fyodorov, Andrey FTL
Sent: Thursday, September 16, 2004 1:19 PM
To: Exchange Discussions
Subject: RE: VM Fragmentation Issue

Why wouldn't you want to remove the 1GB or RAM that the system can't use?

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
[EMAIL PROTECTED]
Sent: Thursday, September 16, 2004 1:10 PM
To: Exchange Discussions
Subject: RE: VM Fragmentation Issue


I'm on Windows Server SP4 and Exchange 2000 SP3 and no /3GB switch in the
boot.ini. Any ideas? Removing 1GB of RAM doesn't seem like a viable option
to me.

John

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Gerod
Serafin
Sent: Thursday, September 16, 2004 9:30 AM
To: Exchange Discussions
Subject: RE: VM Fragmentation Issue


There have been a ton of fixes in the most recent service pack for Exchange
2000 so please make sure that you are running that.  There are even more
fixes in Exchange 2003 so if you have the opportunity to go there someday,
it will help.  Also, make sure that you don't have the /3GB switch enabled
on your boot.ini unless you have Windows 2000 Advanced Server.

http://support.microsoft.com/default.aspx?scid=KB;EN-US;266096 Says: "Note
Do not add the /3GB switch if you are running Windows 2000 Server, Microsoft
Small Business Server 2000, or Microsoft BackOffice Server 2000. If the /3GB
switch has been added to the Boot.ini file on these operating systems, it
must be removed because it can contribute to virtual memory fragmentation on
these systems. This switch is designed for use only with Windows 2000
Advanced Server and later."



-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
[EMAIL PROTECTED]
Sent: Thursday, September 16, 2004 12:19 PM
To: Exchange Discussions
Subject: VM Fragmentation Issue

Exchange 2000 Standard
Windows 2000 Server
2GB RAM
priv db: 10.9GB
c: 3.15GB/15GB free
d: 17GB/40GB free (Exchange db here)
e: 27GB/48GB free

I took over this system about 1.5 months ago. Back then I noticed this event
in the log and noticed the virtual memory was low and only on c: drive. So I
increased c: and added some one d: and e: bringing the total VM to 5.5GB.
After restarting the system the memory usage history went from 50% down to
20%. Typically the store.exe runs at 1GB memory usage as well. So the
performance was up and the event didn't come back. That was up until a few
days ago. From what I understand, the fragmented vm can prevent Exchange
from properly dismounting the information store so I want this corrected but
my fix only seemed to delay the fragmentation. Any tips or help would be
appreciated. 

Event 9582:
The virtual memory necessary to run your Exchange server is fragmented  in
such a way that performance may be affected. It is highly recommended  that
you restart all Exchange services to correct this issue. 

John

PS. I checked under the server and didn't find any gorbs or gobs :P


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