The problem is, they aren't really resource activities. It's not a bad idea, but the messages need to appear in people's inbox. I've found the best way to have user driven processes work is to make them not user driven. :-)
Erick > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On > Behalf Of Chris Scharff > Sent: Wednesday, September 29, 2004 4:43 PM > To: Exchange Discussions > Subject: RE: Tracking responses to shared email addresses > > Use a resource mailbox for resource activities? > > > -----Original Message----- > > From: [EMAIL PROTECTED] [mailto:bounce- > > [EMAIL PROTECTED] On Behalf Of Erick Thompson > > Posted At: Wednesday, September 29, 2004 2:51 PM Posted To: swynk > > Conversation: Tracking responses to shared email addresses > > Subject: RE: Tracking responses to shared email addresses > > > > I don't see a mailing list really helping... It's a > different set of > > functionality that I want. > > > > Here is what I'd like. If you get a message that arrived via a DL, > then > > when/if you respond, that response goes into the sent mail > folder of > > everyone on the DL, so outlook correctly shows the > responded icon, and > > allows you to see the response. Possible? > > > > Thanks, > > Erick > > > > > -----Original Message----- > > > From: [EMAIL PROTECTED] > > > [mailto:[EMAIL PROTECTED] On > Behalf Of > > > Fyodorov, Andrey FTL > > > Sent: Wednesday, September 29, 2004 12:22 PM > > > To: Exchange Discussions > > > Subject: RE: Tracking responses to shared email addresses > > > > > > Probably a mailing list would be something that could help you. > > > > > > Reddfish makes a mailing list product that works on Exchange and > > > utilizes Exchange DLs. > > > http://www.reddfish.co.nz/ > > > > > > > > > -----Original Message----- > > > From: [EMAIL PROTECTED] > > > [mailto:[EMAIL PROTECTED] On > Behalf Of > > > Erick Thompson > > > Sent: Wednesday, September 29, 2004 3:10 PM > > > To: Exchange Discussions > > > Subject: RE: Tracking responses to shared email addresses > > > > > > > > > I was hoping there was a better way. I would think some sort of > > > non-user email tracking system would have been put together, as > > > we've had these kind of accounts for ages. > > > > > > > -----Original Message----- > > > > From: [EMAIL PROTECTED] > > > > [mailto:[EMAIL PROTECTED] > On Behalf Of > > > > Derek Harris > > > > Sent: Wednesday, September 29, 2004 11:26 AM > > > > To: Exchange Discussions > > > > Subject: RE: Tracking responses to shared email addresses > > > > > > > > Train users to use "Reply to all," so replies go to the DL also. > > > > > > > > -----Original Message----- > > > > From: [EMAIL PROTECTED] > > > > [mailto:[EMAIL PROTECTED] > > > Behalf Of Erick > > > > Thompson > > > > Sent: Wednesday, September 29, 2004 12:02 PM > > > > To: Exchange Discussions > > > > Subject: Tracking responses to shared email addresses > > > > > > > > > > > > We have a number of shared email addresses for general > inquiries. > > > > Something like [EMAIL PROTECTED] or [EMAIL PROTECTED] These > > > are set up > > > > as distribution lists in Exchange 2003. The problem is, > > > there doesn't > > > > seem to be any way to see if someone else on the particular > > > > distribution list has responded to the message. It doesn't > > > appear that > > > > public folders are a solution, as they don't maintain > > > responses, etc. > > > > What is the best way to track if a message sent to a > > > distribution list > > > > has been responded to? > > > > > > > > Thanks, > > > > Erick > > > > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Web Interface: > http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&t > ext_mode=&lang=english > To unsubscribe send a blank email to > %%email.unsub%% > Exchange List admin: [EMAIL PROTECTED] > To unsubscribe via postal mail, please contact us at: > Jupitermedia Corp. > Attn: Discussion List Management > 475 Park Avenue South > New York, NY 10016 > > Please include the email address which you have been contacted with. > > _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang=english To unsubscribe send a blank email to [EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with.
