Yes, MS has outsourced some call centers. If they are not working on this problem to your satisfaction tell them you want it escalated immediately. They cannot close the case until you are satisfied that it is solved.
On Tue, 26 Oct 2004 17:44:29 -0400, Jean-Paul Natola <[EMAIL PROTECTED]> wrote: > Excuse the cross-post but I am curious to know if MS out-sourced there > support as well. > > As most of you are aware I am having issues with my rpc over http > (specifically the ENDPOINT mapping) see below > > C:\Program Files\Windows Resource Kits\Tools>rpcdump /i /v /p:ncacn_http > Querying Endpoint Mapper Database... > 0 registered endpoints found. > > Collecting Data.... This may take a while. > > 0 10 20 30 40 50 60 70 80 90 100 > |----|----|----|----|----|----|----|----|----|----| > > C:\Program Files\Windows Resource Kits\Tools> > > So I broke down and called MS > > So after 3 hours with Overseas support and all they did was verify my > configuration. And said "it looks right" I had them test from outside no > issues connecting. > > But I still get this error using rpcdump, so I expressed to them that I paid > 245 to resolve this issue , and they are saying "well the rpc over http is > working" But I'm ready to put in a dispute with amex till this gets resolved > I should not get 0 registered endpoints. > > Now the other issue was the email address it came from > > Nxxxxx Yxxxxx (Intl Vendor) [EMAIL PROTECTED] (I didn't want to expose > names so I changed the letter to x) > > But WTF is Intl Vendor???? Is this MS??? _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange To unsubscribe send a blank email to [EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with.
