Are your network settings hardcoded in your firewall?
I had this problem when we switched ISPS.



On Wed, 10 Nov 2004 11:21:14 -0600, Chris Scharff
<[EMAIL PROTECTED]> wrote:
> (lm)hosts files are evil. Add prang.com to your DNS suffix search order.
> 
> 
> 
> 
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED] On
> > Behalf Of April Fleming
> > Posted At: Wednesday, November 10, 2004 10:58 AM
> > Posted To: swynk
> > Conversation: VPN Users
> > Subject: RE: VPN Users
> >
> >
> > I had already added "exch3" to the lmhosts file.  I am going
> > to try to add an entry for the fqdn to the lmhosts file,
> > after trying all suggestions, I am really grasping for straws
> > at this point.
> >
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED] On
> > Behalf Of Russell W.
> > Earnest
> > Sent: Wednesday, November 10, 2004 11:56 AM
> > To: Exchange Discussions
> > Subject: Re: VPN Users
> >
> >
> > I actually had this same problem. My fix for it was to add
> > the Exchange server to the LMHosts file. For some reason WINS
> > would not work throught the VPN. Since you can ping using the
> > FQDN and by IP address I would think that it is related to
> > WINS somehow.
> >
> >
> > On Wed, 10 Nov 2004 10:50:41 -0500, April Fleming
> > <[EMAIL PROTECTED]>
> > wrote:
> > > Exchange 5.5
> > >
> > > VPN users cannot connect to the exchange server, users on
> > the network
> > > can. Mail settings on users computer are set to "exch3", which vpn
> > > users cannot ping.  They can ping "exch3.prang.com", or the
> > actual ip
> > > address but cannot ping "exch3".
> > >
> > > When I try to go into the mail settings in control panel on users
> > > machine and change the exchange server to either
> > "exch3.prang.com" or
> > > the actual ip address, it automatically changes it back to "exch3".
> > > So they cannot contact the server.  I have added "exch3" to
> > the hosts
> > > file on their computer just to be sure.  Still won't work.  I
> > > obviously have something set up incorrectly but am at a total loss,
> > > any ideas?
> > >
> > > Thank you.
> > >
> > > April
> 
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