Make sure to check her calendar, for attachments, and make sure there is
nothing in her journal... I have found that both of these item cause get
ya....


----------------------------------------
Rob Weatherly

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
Bowles, John (OIG/OMP)
Sent: Monday, December 27, 2004 1:03 PM
To: Exchange Discussions
Subject: Mailbox Size Reported Incorrectly

All,

I'm having an issue with a user where her mailbox is reporting that it's
92 MB's but when we look inside her Outlook she barely has any emails in
there that would report that her mailbox size is this large.  Outlook is
reporting that it's extremely less than what's being reported by the
Exchange server.  I've always been told never to go off the Outlook says
a size of it's mailbox is because it reports false information and to
always look for the true size of a mailbox on the Exchange server.  But
as I look at this lady's mailbox there doesn't seem to be anything that
stands out to say this is where the 90MB's is coming from.  She has no
large attachments and she doesn't have many emails in her Outlook.

Does anyone have an idea what would be going on with this account?  Why
it would be reporting such a high number but when you look on Outlook
you don't see why it's reporting that type of number?

Thank you,

_____________________
John Bowles
Exchange Engineer
OIG/HHS
[EMAIL PROTECTED] 


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