Do these contacts work in Outlook?  If not, you can fix it the way you
describe, or add the X.500 address (other address type of "X500", no dot) to
the recipient object in Active Directory.

Ed Crowley MCSE+Internet MVP
Freelance E-Mail Philosopher
Protecting the world from PSTs and Bricked Backups!T

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Larry
Wahlers
Sent: Wednesday, January 05, 2005 7:07 AM
To: Exchange Discussions
Subject: OWA and Contact Lists

Colleagues,

I'm using Exchange 2003 SP1 back end server, with Exchange 2003 SP1
front-end server. Our CEO goes into OWA on the front-end server, gets into a
new mail message, clicks on the To... Button, searches his contact list for
a match, and under the "Email" column for the contact, he is presented with
the X400 (or maybe it's the X500) address whenever that contact also happens
to be in the Global Address List. He sends the message, and it doesn't get
delivered. He has discovered that if he goes into regular Outlook 2003,
deletes and then re-enters the SMTP address for that particular contact,
saves the contact, then his OWA problems are fixed. I also suggested that he
just first always use the GAL in OWA, but this is a CEO after all.

What's going on here? Is there a better fix than him going through his 500+
contacts and re-entering the SMTP address so he can just use his Contacts
list in OWA? And, even if he does do all that laborious work, will the
problem come back and undo all he's fixed?

Thanks again, folks, for all your excellent assistance.

====================================
Larry Wahlers, Systems Specialist
Concordia Technologies
The Lutheran Church - Missouri Synod 

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