I just found that a meeting request sent by one of our inside users has
been duplicated to its recipients about 4 times - certainly that cant
have anything to do with our external DNS... So I guess it has become
more of a specific Exchange 2000 question. Has anyone ever seen an
Exchange server send duplicate emails?
Thanks again.

Jeff

-----Original Message-----
From: Hague, Jeff 
Sent: Wednesday, February 02, 2005 3:52 PM
To: Exchange Discussions
Subject: multiple copies of the same email

This is more of a generic email question than an Exchange related one
but, for the record:
Windows 2000 Advanced Server SP4, Exchange 2K SP3, Windows 2000 AD, all
exchange services on 1 box.
We host our primary DNS server on site and our ISP hosts 2 secondary
servers off site - our records point to those servers. We installed new
firewalls on Monday Jan 31 and this past Monday we added a 2nd Internet
connection with new routers and we are now using BGP to advertise routes
- some through 1 connection, others through the new connection. All of
this seems to work as anticipated however we found out yesterday that
the rule in the firewall that is supposed to let the secondary DNS
servers do zone transfers with the primary didn't work. The secondary
servers stopped responding to querries for our domain yesterday
afternoon because their records were no longer considered valid. We got
that fixed at around 8pm yesterday evening.
Now the question...
Ever since the DNS servers went on strike, we have been receiving
multiple copies of emails - some are just a single second copy but
others are many - I have received 1 email at least a dozen times for
instance. From the volume of calls we have received, it seems to be
happening to the vast majority of our 1500 users but I can't say that
it's happening to all of them. Also, emails from List services like this
one seem to be more prone to this than emails from individuals but there
are some we have seen from individuals. Our incoming SMTP hits a
Barracuda spam appliance first and then goes on to our Exchange server.
I don't see anything out of the ordinary with those 2 machines.
Does anyone have any idea why this might be happening and how long we
can expect it to continue now that the DNS issue is resolved? Is there
anything we can do to prevent it from happening in the future (in
addition to making sure that DNS stays up, of course...)?
Thanks!

Jeff Hague
MCSE
Network Manager
Randolph-Macon College Ashland, VA



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