Thanks, Erick. Not to try to bait you or anyone else, but I intentionally left that tidbit out to see if that was my issue based on others' personal experiences. I do have SAV4.52 running on the server and just the last 3 weeks or so I've had these complaints coming in. I think Symantec is the right place to call first since administration will *not* allow me to remove the AV protection. Thanks for your pointer.
Barry "Down the 10BaseT, across the server, through the switch, off the router, over the bridge, around the firewall, up the T1......... Nothing but Net." Barry J. Horner Windows Systems & Applications Administrator Central Community College - Grand Island, NE 68801 [V] 308.398.7361 [F] 308.398.7399 [EMAIL PROTECTED] -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Erick Thompson Sent: Monday, April 25, 2005 11:57 To: Exchange Discussions Subject: RE: message categorizer problem Do you have any AV running on the box? I had this problem as well, and I believe the problem was with Symantec AV for Exchange. I removed that, and haven't seen the problem since. Of course, it's not an easy problem to see, but I haven't had any complaints. Erick -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Barry Horner Sent: Monday, April 25, 2005 8:59 AM To: Exchange Discussions Subject: message categorizer problem Windows 2000 SP4 W/Exchange 2000 SP3 and current patches and rollup. Several users have complained this last week about not receiving certain e-mails from random individuals. An initial investigation has verified this event as I will describe: User surfs out to the local ISP to check their home mail account and forwards a message to their account here and it never arrives. No NDR. User's ISP is not blocked or filtered. User sends the same message to herself, our local tech and myself. Local tech receives the message, user and myself do not. After receiving numerous complaints, it appears the situation worsens and is not necessarily random but is spreading. Using ESM tools, I see the message in question using message tracking and details show: SMTP: Message submitted to advance queuing SMTP: Started message submission to advanced queue SMTP: Message submitted to categorizer The next line *should* be: SMTP Store Driver: Message delivered locally to store to recipient's name but that ain't happenin'. Why are the messages not making it through the categorizer or what is causing the holdup? There is not a current session or an SMTP queue for the domain sending the message I've been tracking today and those from last week. Nothing in the event logs after turning up the MTA reporting. I've searched TechNet and Microsoft's support site with no relief and am planning to call PSS but thought I'd toss the situation out to the group. Thanks for any insights. Barry Barry J. Horner Windows Systems & Applications Administrator Central Community College - Grand Island, NE 68801 [V] 308.398.7361 [F] 308.398.7399 [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange To subscribe: http://e-newsletters.internet.com/discussionlists.html/ To unsubscribe send a blank email to [EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with. _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange To subscribe: http://e-newsletters.internet.com/discussionlists.html/ To unsubscribe send a blank email to [EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with. _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange To subscribe: http://e-newsletters.internet.com/discussionlists.html/ To unsubscribe send a blank email to [EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with.
