Last I heard, the Custom Support plan is six figures.
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John Strongosky Sent: Tuesday, June 21, 2005 1:22 PM To: Exchange Discussions Subject: End of Support question. Tried calling Microsoft Sales twice to see if I can get some info on this and have not gotten a call back yet, since I know there are some Microsoft bigwig's that are members of this list I thought maybe you could help me out. The questions I have are: Is this a special program or do you have to enroll in the Premier or Essential support plan? How much does it cost? I know we should have started our migration already but things move very sloooooow out here in California....like dude/dudette surfs up.... This is the link for this. http://www.microsoft.com/presspass/features/2004/dec04/12-03NTSupport.ms px The end of 2005, signals the end of support for Exchange Server 5.5, and we strongly encourage you to plan your upgrade today. However, customers facing large scale migrations that need additional time to complete their migrations will have the option to enroll in a for-fee, Custom Support program beginning on Jan. 1, 2006. There will be two years of Custom Support available for Exchange Server 5.5 customers. Custom Support will end on December 31, 2007. Microsoft will charge a flat fee for the Custom Support program, regardless of the size of the Exchange deployment. The Custom Support program will provide enrolled customers with security updates at no additional charge for vulnerabilities that Microsoft classifies as 'Critical' or "Important" in nature. It will also provide enrolled customers with non-security hot-fixes and per incident phone support. Customers not enrolled in Custom Support will NOT be eligible for security updates, non-security hot-fixes or per incident phone support. v/r john _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange To subscribe: http://e-newsletters.internet.com/discussionlists.html/ To unsubscribe send a blank email to [EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with. _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange To subscribe: http://e-newsletters.internet.com/discussionlists.html/ To unsubscribe send a blank email to [EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with.
