I worked for one of the big three automakers at their HQ. We made it
virtually impossible for them to do anything like that. If it was
discovered that they had (circumvented our security, etc), it was
grounds for immediate termination.

Support policy was 10 minutes. If the problem on the PC wasn't solved
within 10 minutes, it was redeployed via Ghost, and the apps were
automagically deployed upon login.

Currently (for the clients that want administrative access on their
PCs), as soon as we have to troubleshoot a problem that points to virus,
spyware, security, or anything related, we take it to the PTB, who
usually agree to lock down security tighter. 

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
Wohlgemuth, Mike
Sent: Friday, July 01, 2005 11:22 AM
To: Exchange Discussions
Subject: RE: general questions

here at a county school board we have to give administrative privileges
to our users (reasons why? everything from stupid business  applications
that require it to the "openness" of an educational institution ... i.e.
teachers that expect to be able to try new apps )...

however, all their documents and data are kept on a server; so the
policy exists that if it takes more than a certain amount of time for
our techs to figure out what is "wrong" with a users computer, then it
just gets re-imaged ... i.e. all their custom apps are wiped out ...

if a user is a constant problem, we contact their supervisor and show
them the amount of time we are spending on this person and why ... 

 mike 

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
KennedyJim
Sent: Thursday, June 30, 2005 2:15 PM
To: Exchange Discussions
Subject: RE: general questions

 
Here at the school it is different, but at my previous private employer
it was completely prohibited in the employee handbook, without the
expressed prior consent of IT.

We would warn them a couple of times, educate them as best we could and
in some cases we would block their access to the web when they would not
comply.

> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of 
> John Aldrich
> Sent: Thursday, June 30, 2005 2:09 PM
> To: Exchange Discussions
> Subject: RE: general questions

> -----Original Message-----
> From: Tony Nguyen [mailto:[EMAIL PROTECTED]
> Sent: Thursday, June 30, 2005 1:56 PM
> To: Exchange Discussions
> Subject: general questions
> 
> 
> I would like to know what kind of policy do other company have with 
> employee installing download software on workstation. Is there a way 
> to completely restrict any kind of software installing for W2K?
> 
> Tony Nguyen ([EMAIL PROTECTED])
> System Administrator/DBA
> Senior Aerospace Jet Products
> www.jetproducts.com

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