I can't say what's hanging.  If I were looking into things, I'd examine the
nonworking profile using REGEDIT and look for settings pointing to old
servers.

Ed Crowley MCSE+Internet MVP
Freelance E-Mail Philosopher
Protecting the world from PSTs and Bricked Backups!T

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Waters,
Jeff
Sent: Monday, November 14, 2005 1:19 PM
To: Exchange Discussions
Subject: RE: Strange Issue

Thanks Ed,
I already tried the name thing, that's what put me on the path of the OL
profile.  We had a network change this weekend, and we were looking at that,
but when I created a new Windows profile and setup a test OL client
everything worked great, so much for a network issue!  So our next step was
to delete the OL profile and recreate it.

The 2K users don't get any message at all, OL will just hang, then respond
after a short or long pause. It didn't matter if they were just changing
from inbox to contacts, or even when composing a message and selecting an
address, when they went to change the address book their session would hang.

I have not gotten any complaints from our OL2K3 users about getting the
message about waiting for the server to respond.
Thanks
Jeff 

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Ed Crowley
[MVP] Posted At: Monday, November 14, 2005 4:09 PM Posted To: Exchange-List
Conversation: Strange Issue
Subject: RE: Strange Issue


If your users are getting the "Outlook is retrieving data..." dialog, look
at the server that Outlook is trying to contact.  It could be that some
profiles are still looking to the old server, likely for public folders for
free-busy data.  You might try an easier method before creating a new
profile, instead refreshing it.  Remove the last letter from the user's
name, then click Check Names.  That's usually worked for me.

Ed Crowley MCSE+Internet MVP
Freelance E-Mail Philosopher
Protecting the world from PSTs and Bricked Backups!T

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Waters,
Jeff
Sent: Monday, November 14, 2005 12:59 PM
To: Exchange Discussions
Subject: Strange Issue

We just upgraded our exchange site and now we are having OutLook 2000 fun!
So here is what we did:
1) Removed the first Ex2K3 Server per KB822931
2) Installed SP2 on our FE Server (owa use)
3) Installed SP2 on our BE Server
4) Installed "I Hate Spam"
 
Our clients are a mix of OL2K/Win2K and OL2K3/WinXP, all of the WinXP users
are working great, some, but not all, of our OL2K users are having problems
where OL2K will hang, stop responding, not open stuff, etc...
 
Right now our fix is to remove the exchange profile and then simply add it
back in again, presto the problem goes away!  Has anyone else seen this
issue?
 
Background, the 1st server has just been taking up space for the last few
months, we just recently broke the free/busy replication and had it just
running on our new server.  We removed Ex2K3 from the server via the SetupCD
and chose "remove".  
 
We are lost, just looking for advice.
Thanks
Jeff

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