It's UTStarcom PPC-6700 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dean Cunningham Sent: Thursday, December 01, 2005 12:00 PM To: Exchange Discussions Subject: RE: ActiveSync
Have you checked to see in the message tracking center of the SMS emails are going out? Out of interest, what phone are you using? -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Tony Woods Sent: Friday, 2 December 2005 5:29 a.m. To: Exchange Discussions Subject: RE: ActiveSync Ok. I checked out the logs and I can see things happening for this user, though I don't really know what it all means. Also, earlier I had created the web site for the troubleshooter and it couldn't find this user but now it can. When he gets in, I'll ask if emails are showing up automatically. Presuming they are, is there a specific way to remove these attributes? Reason I ask is because we're trialing a new phone to see how it works compared to our Treo's and Goodlink. He's going away next week and I'm going to use it next. I just don't want the Exchange mobility subsystem thinking there's one phone for two users. Is there a link that explains the W3SVC1 logs for active sync? Thanks. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Tony Woods Sent: Wednesday, November 30, 2005 2:14 PM To: Exchange Discussions Subject: RE: ActiveSync Weird. I didn't even your first reply... I'll check out the logs as well... thanks -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Michael B. Smith Sent: Wednesday, November 30, 2005 1:59 PM To: Exchange Discussions Subject: RE: ActiveSync ...which is why I suggested looking at the w3svc logs. That's where everything starts in EAS land... The phone has to do an initial manual sync (or scheduled sync) to get the settings back to Exchange. Exchange (the mobility subsystem, really) stores those in a hidden folder of the user's mailbox. They are examined whenever email is received for the mailbox. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dean Cunningham Sent: Wednesday, November 30, 2005 4:51 PM To: Exchange Discussions Subject: RE: ActiveSync Good question, probably, when you config activesync on the device to "deliver as they arrive" you need to do a manual sync to get those settings back to the server. Michael's blog had a good link http://www.microsoft.com/technet/prodtechnol/exchange/2003/autd.mspx Check the trouble shooting section , there is a little utility there. Do you know if the emails are being sent by exchange? Are they going out the IMS service (Use the message tracing center, or if you have a exchange email forwarding to an smtp gateway, check the logs at the smtp gateway. This will tell you if you have a problem with exchange or external to exchange. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Tony Woods Sent: Thursday, 1 December 2005 10:02 a.m. To: Exchange Discussions Subject: RE: ActiveSync Yes, I have that address in there. Question - how does Exchange know to push the sms message to that users specific phone with that sms address when a new message arrives? Am I missing something? Thanks. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dean Cunningham Sent: Wednesday, November 30, 2005 12:39 PM To: Exchange Discussions Subject: RE: ActiveSync Just checking: on the device you have run up activesync/options/server tab/options button/device address button and it shows the correct text message email address? Unfortuantely for me my cellphoen provider does not provide such functionality, so I can't test this for you (I'm hanging out for devices that will support the IP Push rather than SMS push - which I assume to be WM5.0 with feature pack?) -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Tony Woods Sent: Wednesday, November 30, 2005 1:26 PM To: Exchange Discussions Subject: ActiveSync Hi, Playing with activesync and getting the emails to show up automatically. I've upgraded to SP2 for Exchange 2003 but the new emails don't show automatically. Is there some good docs out there for setting this up? In activesync on the phone, it's set to 'as items arrive' and I've specified the SMS account for it to be sent to. On the Exchange side, it's set to 'enable user initiated' , 'enable up-to-date notifications via SMTP and text' and 'enable direct push via HTTP(s). Are there other steps I'm missing? Thanks in advance. 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