Message tracking will tell you how many copies of the messages are delivered to the user's mailbox. Did you personally verify Exchange is the only service in the user's profile? Does the user have any other devices which connect to their mailbox? Have you also verified personally there is no PST file in the user's profile?
-- Chris Scharff Messaging Services Architect MessageOne 512.652.4500 This message sent using Outlook 12 Beta 1. Please report any problems to sender. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Holstrom, Don J. Posted At: Wednesday, January 11, 2006 11:00 AM Posted To: swynk Conversation: One of my users is getting two of everything in their Junk e-mail folders Subject: RE: One of my users is getting two of everything in their Junk e-mail folders No rules. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Pat Richard Sent: Wednesday, January 11, 2006 11:11 AM To: Exchange Discussions Subject: RE: One of my users is getting two of everything in their Junk e-mail folders Any chance they have some rules firing? I've seen where a user creates a rule to move the junkmail into the junkmail folder - it makes troubleshooting a little more interesting. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Holstrom, Don J. Sent: Wednesday, January 11, 2006 10:53 AM To: Exchange Discussions Subject: RE: One of my users is getting two of everything in their Junk e-mail folders No POP3, but it is cached. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Chris Scharff Sent: Wednesday, January 11, 2006 10:17 AM To: Exchange Discussions Subject: RE: One of my users is getting two of everything in their Junk e-mail folders Does the user have an POP3 accoutn in their profile as well and/or delivery set to a PST file by chance? -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Holstrom, Don J. Posted At: Wednesday, January 11, 2006 7:45 AM Posted To: swynk Conversation: One of my users is getting two of everything in their Junk e-mail folders Subject: One of my users is getting two of everything in their Junk e-mail folders Has anyone seen this? Server 03, Exchange 03, Outlook 03, all updated to the latest. Using IMF. _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange To subscribe: http://e-newsletters.internet.com/discussionlists.html/ To unsubscribe send a blank email to [EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with. _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange To subscribe: http://e-newsletters.internet.com/discussionlists.html/ To unsubscribe send a blank email to [EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with. _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange To subscribe: http://e-newsletters.internet.com/discussionlists.html/ To unsubscribe send a blank email to [EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with. _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange To subscribe: http://e-newsletters.internet.com/discussionlists.html/ To unsubscribe send a blank email to [EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with. _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange To subscribe: http://e-newsletters.internet.com/discussionlists.html/ To unsubscribe send a blank email to [EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with. d with. _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange To subscribe: http://e-newsletters.internet.com/discussionlists.html/ To unsubscribe send a blank email to [EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with.
