Unfortunately we have that RDNR hotfix that suppresses NDR generation
due to spammers .  Is it necessarily an NDR?  All three mailboxes
employ "read" and "delivery" receipts.



On 1/15/06, Chris Scharff <[EMAIL PROTECTED]> wrote:
> Looking at the logs an NDR was generated, what did the NDR say?
> http://support.microsoft.com/kb/q173364/
> 34       Report generation             A delivery receipt or NDR was
>                                        created.
>
> --
> Chris Scharff
> Messaging Services Architect
> MessageOne
> 512.652.4500
>
>
>
> This message sent using Outlook 12 Beta 1. Please report any problems to
> sender.
>
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of
> titanic panic
> Posted At: Friday, January 13, 2006 11:40 AM
> Posted To: swynk
> Conversation: dropped recipient problem re-appears
> Subject: dropped recipient problem re-appears
>
> Hi,
>
> Exch 5.5 SP4 on NT4 SP6a
>
> Recently, e.mails that are sent to multiple recipients will not reach
> 2 or more of the internal users on the distribution list for e.mails
> from external parties.
>
> Per Mr. Crowley's suggestion, message tracking was enabled.  Before the
> logs are posted here in an ugly haphazard fashion, here's some
> background.  The "cn=johnyoo1124" is there because it's a custom
> recipient created for a one-time mass e.mail sent to clients.  That cn=
> is the user who sent the e.mail.  I forgot to delete the custom
> recipients after the mass e.mail was sent on Monday.  Also, users who
> receive e.mails from clients have their mail copied to a "Switchboard"
> account to ensure that matters are handled in a timely fashion.
>
> These are the entries from the Exch IMS server.
>
> ------------------------------------------------------------------------
> --------
> C=us;A= ;P=ladas;L=CHESED0601122128YKTVDSCF     0       2006.1.12
> 21:28:51
> /O=LADAS/OU=NY/CN=CONFIGURATION/CN=CONNECTIONS/CN=INTERNET
> MAIL CONNECTOR (CHESED)
> /o=LADAS/ou=NY/cn=RECIPIENTS/cn=LISTS/cn=JOHNYOO1124    0       309994
> 0       0               1
> /o=LADAS/ou=NY/cn=RECIPIENTS/cn=VILLAJ
>
> C=us;A= ;P=ladas;L=CHESED0601122128YKTVDSCG     0       2006.1.12
> 21:28:51
> /O=LADAS/OU=NY/CN=CONFIGURATION/CN=CONNECTIONS/CN=INTERNET
> MAIL CONNECTOR (CHESED)
> /o=LADAS/ou=NY/cn=RECIPIENTS/cn=LISTS/cn=JOHNYOO1124    0       309987
> 0       0               1
> /o=LADAS/ou=NY/cn=RECIPIENTS/cn=AlperR
>
> C=us;A= ;P=ladas;L=CHESED0601122128YKTVDSCF     7       2006.1.12
> 21:28:51
> /O=LADAS/OU=NY/CN=CONFIGURATION/CN=SERVERS/CN=AISH/CN=MICROSOFT
> MTA             /o=LADAS/ou=NY/cn=RECIPIENTS/cn=LISTS/cn=JOHNYOO1124
> 0       309994  0       0               1
> /o=LADAS/ou=NY/cn=RECIPIENTS/cn=VILLAJ
>
> C=us;A= ;P=ladas;L=CHESED0601122128YKTVDSCG     7       2006.1.12
> 21:28:51
> /O=LADAS/OU=NY/CN=CONFIGURATION/CN=SERVERS/CN=AISH/CN=MICROSOFT
> MTA             /o=LADAS/ou=NY/cn=RECIPIENTS/cn=LISTS/cn=JOHNYOO1124
> 0       309987  0       0               1
> /o=LADAS/ou=NY/cn=RECIPIENTS/cn=AlperR
> ------------------------------------------------------------------------
> --------
>
> It appears that the IMS server received the e.mails properly.  The user
> "AlperR" was the user who did not receive the e.mail, but "VillaJ" did.
>
> These are the log entries from the Exch server that houses the user
> mailboxes:
>
> ------------------------------------------------------------------------
> --------
> C=us;A= ;P=ladas;L=CHESED0601122128YKTVDSCF     0       2006.1.12
> 21:28:51
> /O=LADAS/OU=NY/CN=CONFIGURATION/CN=SERVERS/CN=CHESED/CN=MICROSOFT
> MTA             /o=LADAS/ou=NY/cn=RECIPIENTS/cn=LISTS/cn=JOHNYOO1124
> 0       309994  0       0               1
> /o=LADAS/ou=NY/cn=RECIPIENTS/cn=VILLAJ
>
> C=us;A= ;P=ladas;L=CHESED0601122128YKTVDSCF     28      2006.1.12
> 21:28:51
> /o=LADAS/ou=NY/cn=RECIPIENTS/cn=LISTS/cn=JOHNYOO1124    0       309994
> 0       0               1
> /o=Ladas/ou=NY/cn=Recipients/cn=SWITCHBOARD
>
> C=us;A= ;P=ladas;L=CHESED0601122128YKTVDSCG     0       2006.1.12
> 21:28:51
> /O=LADAS/OU=NY/CN=CONFIGURATION/CN=SERVERS/CN=CHESED/CN=MICROSOFT
> MTA             /o=LADAS/ou=NY/cn=RECIPIENTS/cn=LISTS/cn=JOHNYOO1124
> 0       309987  0       0               1
> /o=LADAS/ou=NY/cn=RECIPIENTS/cn=AlperR
>
> C=us;A= ;P=ladas;L=CHESED0601122128YKTVDSCG     28      2006.1.12
> 21:28:51
> /o=LADAS/ou=NY/cn=RECIPIENTS/cn=LISTS/cn=JOHNYOO1124    0       309987
> 0       0               1
> /o=Ladas/ou=NY/cn=Recipients/cn=SWITCHBOARD
>
> C=us;A= ;P=ladas;L=CHESED0601122128YKTVDSCF     9       2006.1.12
> 21:28:51
> /O=LADAS/OU=NY/CN=CONFIGURATION/CN=SERVERS/CN=AISH/CN=MICROSOFT
> PRIVATE MDB
> /o=LADAS/ou=NY/cn=RECIPIENTS/cn=LISTS/cn=JOHNYOO1124    0       309994
> 0       0               1
> /o=LADAS/ou=NY/cn=RECIPIENTS/cn=VILLAJ
>
> C=us;A= ;P=ladas;L=CHESED0601122128YKTVDSCF     9       2006.1.12
> 21:28:51
> /O=LADAS/OU=NY/CN=CONFIGURATION/CN=SERVERS/CN=AISH/CN=MICROSOFT
> PRIVATE MDB
> /o=LADAS/ou=NY/cn=RECIPIENTS/cn=LISTS/cn=JOHNYOO1124    0       309994
> 0       0               1
> /o=Ladas/ou=NY/cn=Recipients/cn=SWITCHBOARD
>
> C=us;A= ;P=ladas;L=CHESED0601122128YKTVDSCG     9       2006.1.12
> 21:28:52
> /O=LADAS/OU=NY/CN=CONFIGURATION/CN=SERVERS/CN=AISH/CN=MICROSOFT
> PRIVATE MDB
> /o=LADAS/ou=NY/cn=RECIPIENTS/cn=LISTS/cn=JOHNYOO1124    0       309987
> 0       0               1
> /o=Ladas/ou=NY/cn=Recipients/cn=SWITCHBOARD
>
> C=us;A= ;P=ladas;L=CHESED0601122128YKTVDSCG     34      2006.1.12
> 21:28:52
> /O=LADAS/OU=NY/CN=CONFIGURATION/CN=SERVERS/CN=MALCHUT/CN=MICROSOFT
> MTA     C=US;A= ;P=Ladas;L=AISH060112162852EZ001F02
> /o=LADAS/ou=NY/cn=RECIPIENTS/cn=LISTS/cn=JOHNYOO1124    1       309987
> 0       0               1
> /o=LADAS/ou=NY/cn=RECIPIENTS/cn=AlperR  1
>
> C=US;A= ;P=Ladas;L=AISH060112162852EZ001F02     8       2006.1.12
> 21:28:52
> /O=LADAS/OU=NY/CN=CONFIGURATION/CN=SERVERS/CN=MALCHUT/CN=MICROSOFT
> MTA     C=us;A= ;P=ladas;L=CHESED0601122128YKTVDSCG
> /o=LADAS/ou=NY/cn=RECIPIENTS/cn=LISTS/cn=JOHNYOO1124    1       309987
> 0       0               1
> /o=LADAS/ou=NY/cn=RECIPIENTS/cn=AlperR  1
>
> ------------------------------------------------------------------------
> --------
>
> For whatever reason, the three "MICROSOFT PRIVATE MDB" entries indicate
> that "VillaJ" received the e.mail to his mailbox, and the "Switchboard"
> is listed twice, but "AlperR" does not have a corresponding "MICROSOFT
> PRIVATE MDB" entry.
>
> Is there an explanation for all this?  VillaJ and the Switchboard uses
> the free Exchange client that came with 5.5 and AlperR uses Outlook
> 2003 SP2.
>
> Any help is greatly appreciated,
>
> Regards,
>
> joon yoo
>
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