Oh, ick.  Yes, I skipped past that, that this started AFTER a restore.
Ugh, I went through this myself about six years ago.  I had no recourse
but to try eseutil, as the backups were incomplete.  My advice on that
remains the same - run eseutil hard repair on a COPY of the database, to
make sure the cure is not worse than the disease.  But if something has
introduced corruption in your database that won't allow it to complete a
backup on that storage group, my inclination would be to move the
mailboxes and public folders to another, clean, storage group and
database, and kill the corrupted one. 

-1018 does indeed indicate that there WAS hardware failure, but if
you're still getting it once the hardware issue is resolved, then it's
database corruption.  


Thanks,

Geni Hawkins

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Aaron
Brasslett
Sent: Wednesday, September 13, 2006 12:56 PM
To: Exchange Discussions
Subject: RE: Problem performing an online backup

I couldn't agree more with your advise to restore from an online backup.
However, maybe you a missed that part of my message.  We have restored
from the last successful online backup and since then we are getting
-1018 errors.  No issues prior to the restore.

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
Hawkins, Geni P Posted At: Wednesday, September 13, 2006 3:23 PM Posted
To: Exchange Mailing List
Conversation: Problem performing an online backup
Subject: RE: Problem performing an online backup


I remember error -1018.  That's database corruption caused by hardware
failure.  Restore from an online backup done before the original problem
is definitely your best bet, I'd say.  Been there, done that.  Hated it.

Your last resort, if a good online backup is not available, is to run
hard repair on a COPY of the database.  The reason I say on a copy is
because hard repair can do ... um ... unanticipated things to the
database, and it might be a cure worse than the solution.  Another
option, depending on database size, would be to move mailboxes to a
different mail store/storage group, move everything off the corrupted
store, and kill it.  But a restore from a pre-corruption backup is
definitely the best bet.


Thanks,

Geni Hawkins

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Aaron
Brasslett
Sent: Wednesday, September 13, 2006 11:59 AM
To: Exchange Discussions
Subject: Problem performing an online backup

Hi List,

System Specs
Win2k3 SP1
Exch2k3 SP2
HP Proliant DL380 G4 Dual 3.4GHz CPU, 2GB memory, 2 36.4GB drive Raid 1
for OS and Logs, 4 36.4GB drives Raid 5 for databases.  Using onboard
Raid controller (Smart Array 6i) Single Site, Single Server supporting
about 110 users.

The server has been running fine for a number of weeks and has been
running normal backups successfully 5 days a week.  During a hardware
change of a completely different system, an external tape backup unit
was inadvertently plugged into the external SCSI port on this server.
There was a SCSI ID conflict and the SCSI controller stopped responding
and resulted with the server blue-screening.  Upon reboot, the server
started but the stores (private and public) would not mount as they
appear corrupted.  We had a recent full online backup that we restored.
The restore reported that it completed successfully and it replayed all
the logs.  The stores mounted and everything looked peachy.  

However, the next online backup fails.  

The first event to be logged is 474:  Information Store (3384) First
Storage Group: The database page read from the file
"F:\MDBData\priv1.edb" at offset 50864988160 (0x0000000bd7ca2000)
(database page 12418209 (0xBD7CA1)) for 4096 (0x00001000) bytes failed
verification due to a page checksum mismatch.  The expected checksum was
2278640537 (0x0000000087d14b99) and the actual checksum was
53335803808533401 (0x00bd7ca187d14b99).  The read operation will fail
with error -1018 (0xfffffc06).  If this condition persists then please
restore the database from a previous backup.  This problem is likely due
to faulty hardware. Please contact your hardware vendor for further
assistance diagnosing the problem. 

There are 16 more just like this and then event 217:  Information Store
(3384) First Storage Group: Error (-1018) during backup of a database
(file F:\MDBData\priv1.edb). The database will be unable to restore. 

Then event 222: Information Store (3384) First Storage Group: Ending the
backup of the file F:\MDBData\priv1.edb. Not all data in the file has
been read (read 50864979968 bytes out of 50865057792 bytes). 

Then 8001: End Backup of 'STORK\Microsoft Information Store\First
Storage Group' 'Warnings or errors were encountered.'

We placed a call to MS Support and they tell us we have a hardware
failure.  But this doesn't make sense to me unless connecting this tape
drive actually damaged the controller or a drive, but I never
experienced or even heard of such a thing.

My question to the list is this:  What needs to be done to correct the
problem?  Many years ago I had a hardware failure on Exchange 5.5.  I
added a second server and moved all my mailboxes there.  I then deleted
the corrupted store, restarted Exchange to create a new empty store.  I
then moved all the mailboxes back and my errors were gone.  Can this
same type of procedure work with Exchange 2003.  Are there other
methods?

Please let me know if you need more information.

Thanks.
Aaron


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