I'm a bit surprised that you are surprised that someone would give bad customer service ;-)
I'm sure the vendor didn't want him to consider an alternative product and is trying to downsell the alternatives by saying that "that is the only way to ensure it doesn't get through". I agree it is an asinine way to offer support, but... Bob R. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Alex Eckelberry Posted At: Thursday, December 14, 2006 10:40 AM Posted To: ExchangeDiscussions Conversation: any anti spam recommendations Subject: RE: any anti spam recommendations Yes, you're right. But he has a point -- it _is_ utter nonsense to tell a customer to block all gif, tif, jpgs etc. to stop image spam is, which itself is throwing the baby out with the bathwater. I'm a bit surprised that an antispam vendor would have the temerity to actually tell this to a customer. Alex Eckelberry -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Chris Scharff Sent: Wednesday, December 13, 2006 4:52 PM To: Exchange Discussions Subject: RE: any anti spam recommendations That's not the fault of Bayesian filtering. That's simply one tool in a toolbox of spam detection techniques a vendor should be using. You've confused the baby with the bathwater. > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:bounce- > [EMAIL PROTECTED] On Behalf Of Aristotle Zoulas > Posted At: Wednesday, December 13, 2006 12:43 PM Posted To: swynk > Conversation: any anti spam recommendations > Subject: RE: any anti spam recommendations > > Most of out spam come in the form of pictures, in other words the spam > text is embedded in the picture. The vendor told us the only way to > stop these is to block all picture files (gif, tif, jps, etc..) This > is utter nonsense. > > > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Jose > Manzano > Sent: Wednesday, December 13, 2006 1:19 PM > To: Exchange Discussions > Subject: RE: any anti spam recommendations > > We use a Bayesian filter and works out well, but it's installed on the > client side.... > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Ben > Schorr > Sent: Wednesday, December 13, 2006 12:59 PM > To: Exchange Discussions > Subject: RE: any anti spam recommendations > > Just because that filter hasn't worked out shouldn't discredit all such > filters. Bayesian filters, in general, are quite successful. > > Ben M. Schorr > Chief Executive Officer > ______________________________________________ > Roland Schorr & Tower > www.rolandschorr.com > [EMAIL PROTECTED] > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of > Aristotle Zoulas > Sent: Wednesday, December 13, 2006 7:49 AM > To: Exchange Discussions > Subject: RE: any anti spam recommendations > > We want to get a product that does not require training. We have fed > our Bayesian filter 100,000's of emails and it has learned nothing. > > > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of > Discussions, Exchange (PHES) > Sent: Wednesday, December 13, 2006 11:08 AM > To: Exchange Discussions > Subject: RE: any anti spam recommendations > > We do. The Bayesian is the only one that requires training though. > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of > Neil Doody Posted At: Wednesday, December 13, 2006 9:21 AM Posted To: > ExchangeDiscussions > Conversation: any anti spam recommendations > Subject: RE: any anti spam recommendations > > > Bayesian is a small part of spamassassin, you should look into the > additional programs you can run along side it such as DCC/PYZOR and > RAZOR2 all have checksums of spam from online databases which vastly > improve spamassassin, I don't even bother to take Bayesian under > consideration and leave it train itself based on scores through the > additional programs. > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of > Discussions, Exchange (PHES) > Sent: 13 December 2006 14:57 > To: Exchange Discussions > Subject: RE: any anti spam recommendations > > That's the way we do it here. We also use Postfix with the LDAP > connector so that we can eliminate email not destined for a valid > mailbox before it hits SpamAssassin. My only complaint about this > method is the length of time it takes to train if you use the Bayesian > and the method for training leaves a lot to be desired (you have to > resend the message to a dedicated box on the SpamAssassin server. > > We are looking at Barracuda as a replacement next year personally. > > Bob R > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of > Jose Manzano Posted At: Wednesday, December 13, 2006 8:53 AM Posted > To: > ExchangeDiscussions > Conversation: any anti spam recommendations > Subject: RE: any anti spam recommendations > > > Hi Neil, > > > How does SpamAssassin work with the individual mailboxes? Does it > just tag a suspected Spam Email as Spam then you setup a rule in > outlook to move the message , or does it actually move/deletes the > message before it gets to the inbox? > > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Neil > Doody > Sent: Wednesday, December 13, 2006 8:43 AM > To: Exchange Discussions > Subject: RE: any anti spam recommendations > > A unix based front end with spamassassin is good, you mention tech > support so if a work out of the box with no requirements for some level > of techno savvy configuration then it is probably not your best choice, > but it is a very good spam filter. > > Something that may be more useful for you is to look into greylisting > and SMTP banner delaying, greylisting says go away and come back later > to the first attempt of mail delivery then allows it in the second > attempt, SMTP banner delay just sets a delay before giving the 220 > ready for mail banner. > > Using both of these methods stops spammers who are looking for a quick > delivery and most wont come back to attempt a second delivery, stopping > the mail coming into your server in the first place. > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of > Aristotle Zoulas > Sent: 13 December 2006 13:29 > To: Exchange Discussions > Subject: any anti spam recommendations > > Hello, We are running Exchange 2003 with a pair of front end GFI Anti > virus/Anti Spam servers acting as SMTP relays. The GFI products really > are not enterprise grade. They are difficult to manage and have > horrible tech support. Furthermore, they do not perform as advertised. > We are looking for something much better. So far, we have looked at BrightMail > (seems to now be called SMTP Ver. 5) and the MacAfee appliance (Secure > Internet Gateway). We are looking for something that does not require > constant tweaking and maintenance; something that would give us much > better anti spam results. Our mail volume is anywhere from 500,000 to 1 > million emails per day, of course 98% of which is----yes you guessed it > SPAM! > > > Any feedback from the list would be greatly appreciated. > > > > > Aristotle Zoulas > > > > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange > To subscribe: http://e-newsletters.internet.com/discussionlists.html/ > To unsubscribe send a blank email to > [EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > To unsubscribe via postal mail, please contact us at: > Jupitermedia Corp. > Attn: Discussion List Management > 475 Park Avenue South > New York, NY 10016 > > Please include the email address which you have been contacted with. > > > > Remploy - 60 years of finding jobs for disabled people > http://www.remploy.co.uk http://www.realjobs4realpeople.co.uk > ***************************************************************** > IMPORTANT NOTICE: This e-mail is confidential, may be legally > privileged, and is for the intended recipient only. 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However, we cannot accept > liability for any damage sustained as a result of software viruses and > recommend that you carry out your own virus checks before opening any > attachments attached to this email. > > No one other than a properly authorised person made known to you in > writing can create a binding obligation on behalf of Remploy by virtue > of this email or any other means. > *************************************************************** > > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange > To subscribe: http://e-newsletters.internet.com/discussionlists.html/ > To unsubscribe send a blank email to > [EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > To unsubscribe via postal mail, please contact us at: > Jupitermedia Corp. > Attn: Discussion List Management > 475 Park Avenue South > New York, NY 10016 > > Please include the email address which you have been contacted with. > > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange > To subscribe: http://e-newsletters.internet.com/discussionlists.html/ > To unsubscribe send a blank email to > [EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > To unsubscribe via postal mail, please contact us at: > Jupitermedia Corp. > Attn: Discussion List Management > 475 Park Avenue South > New York, NY 10016 > > Please include the email address which you have been contacted with. > > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange > To subscribe: http://e-newsletters.internet.com/discussionlists.html/ > To unsubscribe send a blank email to > [EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > To unsubscribe via postal mail, please contact us at: > Jupitermedia Corp. > Attn: Discussion List Management > 475 Park Avenue South > New York, NY 10016 > > Please include the email address which you have been contacted with. > > > > Remploy - 60 years of finding jobs for disabled people > http://www.remploy.co.uk http://www.realjobs4realpeople.co.uk > ***************************************************************** > IMPORTANT NOTICE: This e-mail is confidential, may be legally > privileged, and is for the intended recipient only. Access, disclosure, > copying, distribution or reliance on any of it by anyone else is > prohibited and may be a criminal offence. Please delete if obtained in > error and e-mail confirmation to the sender. > > Remploy has taken reasonable precautions to ensure that any attachment > to this email has been scanned for viruses. However, we cannot accept > liability for any damage sustained as a result of software viruses and > recommend that you carry out your own virus checks before opening any > attachments attached to this email. > > No one other than a properly authorised person made known to you in > writing can create a binding obligation on behalf of Remploy by virtue > of this email or any other means. > *************************************************************** > > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange > To subscribe: http://e-newsletters.internet.com/discussionlists.html/ > To unsubscribe send a blank email to > [EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > To unsubscribe via postal mail, please contact us at: > Jupitermedia Corp. > Attn: Discussion List Management > 475 Park Avenue South > New York, NY 10016 > > Please include the email address which you have been contacted with. > > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange > To subscribe: http://e-newsletters.internet.com/discussionlists.html/ > To unsubscribe send a blank email to > [EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > To unsubscribe via postal mail, please contact us at: > Jupitermedia Corp. > Attn: Discussion List Management > 475 Park Avenue South > New York, NY 10016 > > Please include the email address which you have been contacted with. > > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange > To subscribe: http://e-newsletters.internet.com/discussionlists.html/ > To unsubscribe send a blank email to > [EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > To unsubscribe via postal mail, please contact us at: > Jupitermedia Corp. > Attn: Discussion List Management > 475 Park Avenue South > New York, NY 10016 > > Please include the email address which you have been contacted with. > > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange > To subscribe: http://e-newsletters.internet.com/discussionlists.html/ > To unsubscribe send a blank email to > [EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > To unsubscribe via postal mail, please contact us at: > Jupitermedia Corp. > Attn: Discussion List Management > 475 Park Avenue South > New York, NY 10016 > > Please include the email address which you have been contacted with. > > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange > To subscribe: http://e-newsletters.internet.com/discussionlists.html/ > To unsubscribe send a blank email to > [EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > To unsubscribe via postal mail, please contact us at: > Jupitermedia Corp. > Attn: Discussion List Management > 475 Park Avenue South > New York, NY 10016 > > Please include the email address which you have been contacted with. > > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange > To subscribe: http://e-newsletters.internet.com/discussionlists.html/ > To unsubscribe send a blank email to [EMAIL PROTECTED] > dl.sparklist.com > Exchange List admin: [EMAIL PROTECTED] > To unsubscribe via postal mail, please contact us at: > Jupitermedia Corp. > Attn: Discussion List Management > 475 Park Avenue South > New York, NY 10016 > > Please include the email address which you have been contacted with. _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange To subscribe: http://e-newsletters.internet.com/discussionlists.html/ To unsubscribe send a blank email to [EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with. _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange To subscribe: http://e-newsletters.internet.com/discussionlists.html/ To unsubscribe send a blank email to [EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with. _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange To subscribe: http://e-newsletters.internet.com/discussionlists.html/ To unsubscribe send a blank email to [EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with.
